But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Alan Davis is one of the best Representatives this company has. Payactiv costs nothing to the employer. Immediate access to wages earned today3. 1 Standard rates for data and messaging may apply from your wireless provider. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Regular source of income, Verifiable bank account, US citizen, Ages 18+. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). I give up, too much effort for a service that is too easy to live without. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. We'd like to turn this around and resolve your issue ASAP. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! I've had multiple attempts simply time out waiting for reps to respond. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Beware Dont Use. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Talk with a financial professional if you're not sure. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. The . Have a blessed day. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Head to our FAQ page for answers to common questions regarding Payactiv services. Find out how we combat fake reviews. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. To resolve your issue, we need your account details. There are no monthly maintenance fees to have a PayActiv account and no activation fees. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, Learn how we maintain accuracy on our site. There was an unknown error. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. He knows how to do his job and seems to care about it and the customers he's helping. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. All Rights Reserved. LoanPro is a core lending software which specializes in the servicing of loans. Read 4 more reviews about Payactiv Inc. LM. Head over to our Support Form and someone from our team will assist you. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Thanks for signing up, we send our newsletter every Tuesday and Thursday! She was very polite and kind. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Have a blessed day. Like other cash advance apps, Payactiv also offers financial wellness services. Literally the best agent ever! We're working on your case. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. Confirm details with the provider you're interested in before making a decision. 2023 Trustpilot, Inc. All rights reserved. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. This is the absolute worst app!! We also ensure all reviews are published without moderation. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Ray M. made it so easy to get set up where i can have access to my wages. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. I was extremely frustrated before calling and speaking with Ava. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Love you Davis M! If your employer does not use PayActiv, you may be better off with a different option. We may also receive compensation if you click on certain links posted on our site. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. There are no fees or interest charges associated with your payday cash advance. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. This rating has decreased by -17% over the last 12 months. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. Agent after agent kept telling me to wait an additional 24 hours. Dont use Payactiv. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. We'll do everything we can to make sure we do better in the future. 2023 Trustpilot, Inc. All rights reserved. Articulate , very informative , and patient. Explained my issue & he definitely assisted what agent Jane E messed up on. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. banks. I will never forget this. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. One of our representatives will be reaching out to you shortly. Hi Connor,Thank you for taking the time to write a review about your experience. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. He kept his word n stayed on contact with me. I just being honest tho this company is no good. Carefully review your finances and the loan cost to make sure it fits your budget. I appreciate her help please give her a raise . Select your state to see the options available to you. A team member will be in touch ASAP. I wish my employer used a more reliable system. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Indeed Featured review. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. I should have listened! You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. One of our representatives will be reaching out to you shortly to assist you. Or if I brought up my case number, they would stop replying and end the chat/call. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. Be sure to include your Employer's name, Employee ID, and Mobile number. :), I am changing my review again because grace helped me out with no problem. 2023 GOBankingRates. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Here are 8 tips for writing great reviews. What Is DiversyFund? He was very knowledgeable and suggested the best way to access my money the fastest way possible. Otherwise, read on! Albert Wick amazing, skilled, and delightful human being thank you again. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Heres how Payactiv compares to Earnin, another popular cash advance app. :). But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The offers for financial products you see on our platform come from companies who pay us. Editorial Note: This content is not provided by PayActive, Empower or Dave. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. . Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Hi Loretta,We're glad that we could help you resolve your issue. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. This is maddening. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. We always try our best to do our job well and your kind words make it all worthwhile. Daily pay is a really good app way better then this crap they call an app. Grace made sure it happened n it is now resolved. He deserves recognition. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. World's #1 Fraud. David m helped me out when I needed it! He was so helpful and I appreciate him so much. Learn more at www.payactiv.com. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Optional, only if you want us to follow up with you. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. Devin Myer's, can you help? While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Latest Reviews. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Join today. However we may earn a small fee if you click on vendor links on this page. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. You can click on the 'unsubscribe' link in the email at anytime. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv It goes against our guidelines to offer incentives for reviews. It has been a week. Very knowledgeable and patient. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Yes, its legit. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. It's been another month and Payactiv card still isn't working. Conclusion. We're looking into your account. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad.

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