TruGreen is an upscale lawn service company and it shows in the quality of their work (and) very knowledgeable lawn specialists. I tried calling customer support - 3 hour wait time. TruGreen's your go-to for personalized lawn care. It is not going to happen. Read about their experiences and share your own! Or got a email? If you think this company has some sort of magic formula or super technicians who will make your lawn the pride of the neighborhood, seriously, think again. Every year they drown me with their junk mail! Want to know more about working here? Terrible! I called and they said my scheduled is 6. 3 800. I highly suggest you try a local company which understands your lawn in your part of the country. TruGreen provides lawn maintenance services for personal and commercial clients. I just did that and saw one employee repeat the general sentiment: "A never ending cycle of constant customer complaints." Over the weekend, I had to watch two dog who used the rear yard to do their business and play (tear up). What a crock of crap. So after a number of attempts to resolve this without success I hired a lawyer to reach out to them to replace the dead lawn...they simply refused to accept responsibility for their work. They never tried to reimburse me, or replace it or anything. 4 897. Signed up before reading these reviews. Our backyard is landscape and made for outdoor entertaining but with the start of spring we started to have issues w/ mosquitos. When they showed up in March 2021 with no notice I was told by tech that he was just given a list of lawns to do and had no knowledge of contracts. All Rights Reserved. TruGreen prices will vary depending on where you live and which services or plan you select. The sales rep that came and sprayed gave info re: the process and what to do if more assistance is needed. A free inside look at company reviews and salaries posted anonymously by employees. Called toll free number, with wait times over an hour. The change happened right away after changing services. Ridiculous!! Able to request a callback "you won't lose you place in line." Its location on this page may change next time you visit. They came out and my credit card was charged for those two visits! Great job! After taking a look at reputable business review websites like Yelp, TrustPilot, and Consumer Affairs, you’ll see that not all customers walked away happy. I grew to hate this company. The service guy puts up the little sign and sits in his truck before and after his little stroll across my yard. I tried to contact a TruGreen manager on several occasions to correct the care but could not get anyone to return calls or emails. I have them recorded on my home cameras just walking across the back yard and front yard once. It was extremely … Can't get a hold of anyone and the tech will be here before I can even get a hold of anyone. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Yet I get a voice mail saying they are coming TODAY. He mentioned that he had observed some fungus on the lawn but did nothing about it and continued with treatment. If you can afford the monthly cost, we think TruGreen’s services and reputation in the industry are a good option for a great lawn. My problem with them is that they auto renew contract with little to no notification. I first contacted Tru-Green Fall of 2020, and received a call back from their Regional Mgr., from a Jeff ........ After talking with him, I decided to use Tru-Green service for the next 12 months. And read Glass Door with comments from customer service employees who work there. To our surprise, they didn't apply anything! Ask a Question. Ask a question about working or interviewing at TruGreen. So unhappy with this company. Stay away from this company!!!! We offer tailored science-based solutions to provide superior lawn results to give your lawn exactly what it needs at key points throughout the year. March 30, 2021, was our second application from Fall of 2020, in Janesville, WI. They won’t let me cancel. 3.2. TruGreen's customer experience and reputation are some of the best in the lawn care industry. First of all TruGreen did a good job with the lawn.. Weeds were few and grass was healthy. Your company reviews are appalling, and I'm shocked that you're even still in business if so many people have had the same problems as me.

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