Review #2432439 is a subjective opinion of poster. It was on the original file the whole time. Our website is designed to give you the freedom to review … It is now 11/24 still waiting on my house to be put back together. When one of the managers wanted to know if the Port-a-Potty's had been picked up he emailed my wife "has anyone picked up the *** yet?" The desk was part of a 3-piece set. Just because I don't live in a big ultra home I guess they consider my stuff as junk!! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. We value your privacy. The owner Sam comes to our home and says what is going to be done. After a disastrous house fire, the insurance company arranged for Servpro to stabilize and mitigate the building, and … They also removed all the ceiling tiles, wall paneling and all of the carpeting. End of August, I reach out again. And that's your answer to being ridiculously slow? Read reviews for Servpro Cleaning (Calgary) Inc, a Carpet & Rug Cleaning & Repairing pro located in Calgary, Alberta with a StarScore of 72% and get a … Then I'm told, no, that has to wait because they have not sent her a budget. 16052 Mount Carmel Ct. Fountain Valley, CA 92708. Reviewers write the most about Servpro Water Damage Restoration and give it 1.3 stars out of 5. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Doing a poor job with employees having no idea what they are doing is standard operating procedure. The Initial price to take small damage Off of furniture $241,,, then phone call's saying we may be able to do it for even more money,, Never ever a complete cost estimate. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. The job was handled very unprofessionally. We didn't even receive a copy of the contract until after everything was complete and they had invoiced us. After an exceptionally bad snow, we had water and ice damage in our attic space. I tried to file a police report but because all items stolen didn't have serial #'s (ie; TV's, electronics, guns, etc.) Soffit vent installation was never done but I was charged for it. Note this review is for Servpro franchise #9347, based in Wheaton IL and encompassing several other Servpro operations in the state. ServPro is easily the reason water damage costs are so high. I resend it. Drove all over my yard and my neighbors yard. They were done in a timely manner. I have a co-worker house sitting, because I can't rent a torn up house. A few times I also requested that they send me the videos which would show the kids unloading all the debris into containers, but of course, NO response from ServPro! Copyright © 2021 Consumers Unified LLC. Very understanding/patient/generous human being. Professional COVID Cleaning Service. Website (626) 656-6577. My house had water damage in two areas on May 5th. Professional COVID Cleaning Service. The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. Review #2222587 is a subjective opinion of poster. I want all my stuff back I told ServPro several times! When this company came to do the water remediation, they did not provide a detailed list of the service to be performed or the amount for each of the services so that a customer can pick and choose what they would like to have done. ; Hot Water Extraction: A deeper cleaning method for all carpet types. ConsumerAffairs is not a government agency. All my trim was disposed of without my knowledge. Very stained room looks brand new! Email or phone 301-292-**** or 240-462-****. Then had to wait another 2 weeks for the lead contractor to come out just to look. I have to give him some notice before I show up to look at the floors. The flooring lady sets a date for me to come pick the flooring. Would leave our job to do work elsewhere as our insurance company had paid them in full at the beginning, so they would take on other new jobs, leaving ours unfinished. SERVPRO franchise professionals also offer a range of specialized cleaning methods: Bonnet Cleaning: A less aggressive method for short piled carpets. They have failed to contact contractors as a general contractor should and left me to do it. I found them to be professional, honest and hardworking -- during a very stressful situation. We didn't ask for replacement, just the return. This company not only damaged furniture (dropped a mahogany desk over a upstairs landing) had to replace flooring they put down as it all popped up, took things from our home (they refused to return them unless we signed their release paper) dragged the project on for almost 3 years. Your review helps us better serve you and our community. As soon as I can on Monday, I send them my flooring choices. My grandmas septic tank backed up all through her house ,damaging the carpet and walls.They kept insisting that we had to leave so the could clean.so we did.while they were cleaning, one of the workers found an old checkbook ,stole the checks ,then wrote them out to himself and deposited them in his bank. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. They never acknowledged it. Why would I assume that? 2- sconces they took which they claimed they would repair (we didn't even care about the repair anymore (Just give them back) 3. I was told by an honest, hard working owner of another restoration company, "You don't need to pay more money for me to clean this. My wife and I are senior citizens and myself am a retired Veteran of 25 yrs in the USMC. Rights Reserved, You Are About to Contact PissedConsumer.com. Their foreman tells bald face lies, has raging fits and encouraged me to withhold the fact that my house had dry rot that needed repair from my insurance company. I followed up with emails and no reply, either. Price is on point! ; Deluxe Precondition and Rinse: Helps restore deeply soiled areas. do notLET THIS COMPANY IN TO YOUR HOME! Customers they have a company that deletes there negative Google reviews. I want to tell of my disappointment with serve pro. They were tearing my house apart when I challenged them if they were finding any water damage and they said no so I suggested it might be a good time to stop being destructive. When we came in … Just common every day con-men,," bait and switch". Carpet & Rug Cleaners Air Duct Cleaning Duct Cleaning. The reason for no response is : 1. Review #2402813 is a subjective opinion of poster. They bet on the insurance companies picking up the bill without questioning anything. I didnt have to do anything but turn off the water valve. It was a long waiting time because of the winter storm. 3. Professional COVID Cleaning Service. We are processing your message. Hopefully I will get reimbursed. Why I was never told. Review #1943842 is a subjective opinion of poster. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. ServPro used nothing but unskilled ‘kids’ to destroy a home IMO. User's recommendation: My review should say why you shouldn't hire this company. Unsubscribe easily. 1. a piece of broken mirror glass from a mirror that was a family herloom 2. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. Compare expert Carpet Rug Stores, read reviews, and find contact information - THE REAL YELLOW PAGES® ... Clean Way Carpet Cleaning. The employees stealing the customers items in large amounts( including money, gold,diamonds,shoes,coat,social security card,checkbook,medical records, prescription medications,contact lenses) is standard operating procedure. Telling customers massive lies with deceptive actions for a scam is standard operating procedure. I have all emails along with documentation. Then I'm told they are behind, and it could be a few weeks before they get started. They have helped my family for years with all of our cleaning needs. Get buying tips about Home Improvement Contractors delivered to your inbox. 18 reviews of SERVPRO of Palm Desert "Servpro of Palm Desert is a great company to work with. Carl was not available and moved to another area so I trusted that the (equally friendly) Rachelle could help us out. Horrible experience - too long to list here. At SERVPRO of Woodridge / Bolingbrook, we are dedicated to restoring your property to “Like it never even happened.” As a locally owned and operated company, providing the best possible customer service is our business. they couldn't help! ServPro sent in 2 "kids" to do dirty work; remove insulation, drywall, flooring, etc. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. I call to complain to be told that it's basically my fault for not moving fast enough on the flooring, I didn't complain sooner, and that I should have cancelled with them back in August if I was unhappy. Review #2231451 is a subjective opinion of poster. Happy holidays! The algorithm is subject to change in future. Residential Cleaning Services include: Carpet & Upholstery Cleaning. Keep in mind, it's not insurance holding them up. Then nothing for a month. The carpet had ash on it. I was charged for vinyl siding with rigid insulation but was given the cheapest 3 ply Hardie plank available, worth over $5000 less in material. SERVPRO offers both steam extraction carpet cleaning, along with dry cleaning options. They were very destructive. As part of the rebuild after a fire ServPro and their framer have charged me for work not performed and work done incorrectly that failed inspection and must be redone. There are hundreds of complaints re Servpro from coast to coast and I’d like to get a class action lawsuit started against Servpro....any one interested? ", "Never use this scam artist company". Enjoy reading our tips and recommendations. “The Hartford gave us a choice of sending out ServiceMaster or ServPro after a plumber incorrectly...“, “I am a plumber working for roto-rooter and i will tell everyone the real truth behind this corporate rip...“, “Lowes flooring installation...BEWARE Our family decided to install tile flooring in the section of our...“, “I saw the ad for the $99 special and went on-line to order it, also I told them I needed the stairway...“. The bathroom is completely ripped up (no tub, shower, sink, toilet...nothing). Would never recommend. Would not recommend to any one. They are the slowest ever, they took weeks to get a simple job done. Not one thing they did was up to any standard. The supervisor was supposed to call us back to talk to us but instead showed up to our door on a Saturday. Do you have something to say about Servpro? A $500 job that is now costing close to $1,900 now you're going to sue me for another thousand dollars or so. Professional COVID Cleaning Service. Very careless and did not cover anything while working. Matt B went over and beyond to make things as easy as possible for me. After a disastrous house fire, the insurance company arranged for Servpro to stabilize and mitigate the building, and suggested we also hire them for reconstruction, which we did. Had flood damage to 6 rooms. In the last few months we finally just asked for our 3 items to be returned that they took. Its location on this page may change next time you visit. We specialize in Carpet & Upholstery cleaning, Interior & Exterior Window Cleaning, Construction & Renovation Cleaning, Furnace & Duct Cleaning . it's a rental I cannot evict the people in the house government won't let me, and I am not getting paid from the renters. They are overpriced, no negotiation, beyond slow, and gas-lighting customers for THEIR inadequacy. It was a pretty awful sight to see. User's recommendation: I do not recommend. Certified: SERVPRO Cleaned Professional COVID Cleaning Service. Two weeks later, the #2 guy sends out new flooring and cabinet people to make new estimates. I have already received the insurance break down of what they will pay and a check for that amount. You never finished the job now you're turning around and suing me for what you did not do. They send their #2 guy that says he doesn't know anything the first guy did, and they basically have to start over. We got a quote from where we purchased the exact set and submitted it. The mitigation team from Servpro was great. Serving Calgary since 1964, we have been your trusted home cleaning service provider for over 55 years. Review #2306349 is a subjective opinion of poster. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. Review #1959199 is a subjective opinion of poster. This company is not yet authorized. We appreciate you taking the time to share your experience. They also received the same information from the insurance company, but I had to send it again on June 10th because they claimed they didn't get it. No one contacted me for at least two weeks after the restoration was completed. October 24th, the flooring lady apologizes for not getting back to me with the total cost (now over 5 months into this). They schedule in windows of time and didn't disclose that after 5 pm it's at an after-hour's rate! They worked around my work schedule and were able and very willing to answer all my questions. Thank you for the intro and for making the choice to have him and his team helping us in the condo complex. I called their customer service and was transferred to someone in charge (David **), who said would get to the bottom of it and call me back. User's recommendation: ServPro IS THE DISASTER!! 2. They got busy and removed the carpet padding, set up drying equipment and took care of my mess. Sent letter with pictures first time, second time online. These are all our property (many other things we didn't as for like the oriental rugs they washed and destroyed (some dating back to 1905, we have appraisals for these) This has been one of the worst experiences of a lifetime. ... SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. Call Today 1-800-SERVPRO. The caulking was only partially done for the windows and siding. The result has been waiting lists that are unnecessary. I had to provide them myself. We finally told them we would be happy with just the return of the desk they took and also the return of our glass mirror pieces and the brass sconces. Servpro was first mentioned on PissedConsumer on Apr 01, 2008 and since then this brand received 131 reviews. The flooring company is closed Sunday. The restoration team has been a nightmare to work with. Left to pursue a career in the trades, but my time at ServPro was one of the better experiences I’ve had at a company in awhile. Dont believe the franchise hype. SERVPRO REVIEW SERVPRO REVIEW COMPANY INFORMATION + Company Name Servpro + Company Overview Servpro is a company with more than 50 years of experience in the world of cleaning, restoration, and remediation. Pissed Consumer © 2021 All I would not use them ever again, This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Most commonly, consumers tend to contact Servpro to ask questions about: Product/ Service, Request for Information, Staff. 20 reviews of SERVPRO of San Luis Obispo "We had a huge bathroom overflow in our office. Recovering from a house fire is a miserable experience, but could have been much worse without their help. One of the best Carpet Cleaning, Home Cleaning, Home Services business at 4551 107th Cir N, Saint Petersburg MO, 33762. Review #2418080 is a subjective opinion of poster. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The price level of this organization is high according to consumer reviews. All Rights Reserved. I found them helpful and communicative, staying in touch throughout the process and respecting our preferences in the numerous decisions necessary. I would not recommend hiring this company to do any services ever again. We used a fire extinguisher to put the fire out, which left dust everywhere. Their office people are unable to provide documents for my bank even though the bank has tried to help them. I wish I had met him sooner. The crew that arrived (Kyle) was courteous and professional. Serving Calgary since 1964 for home cleaning services. On 2/17/21 at 3 a.m. due to extreme freezing temperatures a pipe in our garage burst and pushed water under the wall into the indoor hallway. My insurance lady resent it. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Dis-satisfied with their work. A link has directed you to this review. Thee was nothing wrong with the desk. I spoke with a representative and they were suppose to meet me at the condo 7726 Hanover Pkwy, Apt #t2, on Saturday July 11th, between 11am and 1;00 PM and they never showed nor called. Unsubscribe easily. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. Review #2377351 is a subjective opinion of poster. you may tell Miss Isaacson she can choke on her yhat with her food. You came out and fix a roof that was leaking in a rental home that I have purchased. Isn't this a form of blackmail? ServPro was the first to return my call. The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. Our health is not good and this company knew it. Local Carpet Cleaning Rosemead in Rosemead, CA. While I remained on the waiting list for several other providers, ServPro was the first to notify me they were available. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Servpro ranks 39 of 181 in Restoration, Renovation and Remodeling category. Review #2016002 is a subjective opinion of poster. A … When I brought up this issue of my many missing items to the supervisor he said "I don't have time for this." Review #2390061 is a subjective opinion of poster. Sent an additional invoice 3 weeks later. Recent recommendations regarding this business are as follows: "DO NOT EVER use ServPro! It's the customer's fault for not complaining loudly enough sooner? Check our FAQ. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Horrible company is the ServPro of Bradenton. Carpet & Rug Cleaners. I was supposed to foresee how slow they'd be in August? Review #1540852 is a subjective opinion of poster. They also handled the cleaning of furniture, books, and some of the other contents. No one contacted me again until October 2 (a Friday) to go look at flooring. 8919 Garvey Ave Ste C3. I trusted them to do catastrophic flood cleanup and they sent in 2 immature kids who ripped me off!! This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Thank you very much for introducing me up with Josh ** at SERVPRO, Paradise Valley AZ. Please email me if you wish for any documentation Do not hire The franchise owner of this company is listed with other ServPro Companies under different names. Broke items (Waterford crystal) another was a mirror that was handed down in our family for generations. Recent recommendations regarding this business are as follows: "DO NOT EVER use ServPro! A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home. I advised both my ins co's to not recommend ServPro as well. Windows were installed without flashings as per building code and must be redone. Safe for you – not for viral pathogens. What can we help you with? DO NOT USE SERVPRO Brighton MI or Highland, MI, you will regret it! Cleaning of all touchpoints and surrounding surfaces. User's recommendation: DO NOT EVER use ServPro! II had similar experiences in November 2020 with ServPro in Brighton Michigan sending in two kids who stoled and ripped off a lot of my sentimental personal items items that were in boxes in my basement that had NOTHING to do with the flood damage and the 2 kids did their dirty stealing in my basement while I was upstairs in catastrophic shock from flood damage done. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Not only did the GUT the entire basement and the 3 separate areas, they moved the clothes drier and created another leak. 49 were here. Thank You for Your Reply! Website (714) 494-1047. Nothing is being fixed this whole time. It took over 2 weeks to finish my job. Welcome to Servpro Cleaning, a GDI Company – Calgary’s trusted choice for home cleaning services. We got an email back saying that nothing would be returned unless we signed their release paper. They had to remove trim but carpet would be saved. They are my go to company, with any spot or emergency clean up needs I have, I highly recommend Servpro of Palm Desert. SERVPRO of St. Augustine provides carpet, tile and grout cleaning, deodorization, duct, post-construction, upholstery, and drapery cleaning, since 1981. The corporate wing is headquartered in Gallatin, Texas, although the franchises […] Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. I have email evidence of everything. TO MANAGEMENT THE ABOVE IS NORMAL-so there is no problem to resolve or comment on.STAY AWAY!!!! I am a senior citizen and want to get ServPro shut down permanently both in Brighton Michigan location and Highland Michigan location. Servpro Carpet Cleaning - 1850 Summit Rd, Cincinnati 45237 - Rated 4.8 based on 4 Reviews "Best service I have had in a long time. They removed our Mahogany desk without our permission when we were gone and refused to return it. Since I left the rear basement door, they could enter and leave as necessary. I was also overcharged 1000. The crew was awesome. Fantastic HR person and the General Manager is THE best one I have had the pleasure of working for. Please, please beware if you are thinking of taking the chance of hiring this company. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home. ServPro cleaned my bathroom and other areas in my apartment after a bathroom fire caused by the ceiling fan. FAQ. Review #2266720 is a subjective opinion of poster. Within 30 minutes I called a local Oklahoma ServPro branch and many other "like" service companies. Servpro ranks 39 of 181 in Restoration, Renovation and Remodeling category. After final invoice and job Then threatened to lien house once questioned the extra $6400. ", "ServPro IS THE DISASTER! have told state farm of this. Carpet cleaners work by spraying a solution of detergent and warm water into the carpet to loosen dirt, and wash away stains. I called the local office several times to discuss a few things. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. I waited until 2pm. All we needed was for a deep clean of our gyms carpet. For more information read Broke my closet door and hid it with a blanket. They (Kat **) cancelled the appointment just before the appointment without telling any reason. The team (headed by Brandon) were all very polite and professional, assisted each other as needed. I go the very next day. Finally filed a complaint with my Attorney General. Also they rolled up the carpet improperly and I had to rent a carpet stretcher to fix this. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. 11 reviews of SERVPRO of Fair Oaks/Folsom "I had a bathroom flooded on the busiest day of the year. Work done after tornado in January was far from professional. I manage a sales team of over 100 and know how hard it is to get and keep good talent. There is not enough information available to create the chart. Upon purchasing carpet from Lowes in sevierville, we were told to get everything we could get out of the rooms and serve pro would get the rest, but We... days left the ceilings and wall in a mess, , ceiling looked like a striped skunk! There were 3 checks but only one went through for $500. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Disinfecting of non-porous surfaces. Our insurance company suggested we get someone out to dry everything out so we called ServPro to get a quote. I'm paying two mortgages because I can't rent and not sure if it'll even be fixed by the end of the year. ", "ServPro IS THE DISASTER! Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. Residential Cleaning Services include: Carpet & Upholstery Cleaning. Then days later, I have to contact them again to ask what is going on (3 months into this mess). ITS NOT WORTH THE HEADACHE! 31 customer reviews of Servpro of Central St. Petersburg / Pinellas Park. I also complained to the President. He and every member of his team have been friendly and responsive. It is now November 24th (over 6 months) and my house is still not fixed. By July 31st the #1 guy is back on the case and says they are behind. We could not get septic tank pumped out because he emptied the bank account.Because of this my grandma could not return home. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. When we returned to our home all the items from our kitchen (dishes, glassware were gone. What?? Since the focus of the business is on post-emergency clean-up, you’ll appreciate the fact that they offer 24-hour a day emergency service. They were also constructive in dealing with cranky building inspectors. Blog article. No answer. He was in total denial of any wrongdoing by his 2 kid employees. Be the first one to find this review helpful. User's recommendation: Do not hire this company for water remediation. What is your customer experience with Servpro? In the future when I am asked for a contractor referral Josh ** and his team at Servpro will be my go to guys. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. How do I know I can trust these reviews about ServPro? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Servpro was first mentioned on PissedConsumer on Apr 01, 2008 and since then this brand received 131 reviews. Very dirty water was coming our under the door and spilling into the carpet on the hallway. User's recommendation: Dont trust them in your home alone for a second. I brought this issue up (re: many items that disappeared) to the ServPro owners son, who then became very rude, very unprofessional & very belligerent with his words, say continued proof of ServPro immaturity.

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