Not to mention tech said it would be over a month before they could come back to replace it. Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!) He said the compressor is completely shot, and it's not worth it to replace the compressor. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. now the ice maker fan has another error. We were able to finally get a replacement fridge in June 2016. We are saving for new appliances, it's like trying to save for an old used car. We contacted Sears and were told that we had to call LG. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. LG said it is not under recall. I am beyond frustrated that not only was food ruined, but my medications that must be refrigerated at a stable temperature were also ruined. Purchased kenmore elite refrigerator 795.73033.410. Is this refrigerator model in any kind of recall. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. The last refrigerator I bought is still running after 16 years with no problems at all. Model # 795.72043.110. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. Please Help! Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. We bought a Kenmore Elite refrigerator in June of 2015 . The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. Has worked GREAT until the 17th. Every part was replaced, Twice, if not more. I have lost all confidence in LG and their Sears repair techs. Purchased a Kenmore Elite, model 79574023412 in 2016. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. This website is a partnership among six federal agencies. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. Without a refrigerator for a month???? We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. It may be the condenser, which should be covered. It is still covered under manufactures warranty but does not cover food loss. Serial #811kr00668. Your Recalls and Product Safety Alerts; Amazon Assistant; Help . Model #LFX2595OTT. 79574023411 Kenmore Refrigerator Parts & Free Repair Help I called Sears and they said it's under . This is how we found out that the fridge quit working. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. The refrigerator stopped working. We bought a Kenmore Elite LG refrigerator. Repair Clinic exists to help you figure out what's wrong and to provide all your replacement parts from storage shelves to fan motors. Why is My Kenmore Refrigerator Not Cooling? - Top Class Actions Scheduled 2nd appt. How can I get in on this lawsuit. Replaced FF evaporated. The water has ruined my floor wood cabinet molding.Food does not freeze properly. I paid over $3000 for it and the compressor has completely failed. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. Refrigerator stopped cooling on August 28, 2020 while still under warranty. Notice ice wasn't being made & freezer not cold. Haven't owned more than 5 years. Purchased a Kenmore Model # 72595 in 2018. Highly recommend staying away. Model # 795 74305 810. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. By August 2020 developed a noise. Kenmore Elite 30.6-cu ft French Door Refrigerator with Ice Maker . He removed the drawer, used a hairdryer to melt the ice. Scam, unauthorized charges, rip off, defective product, poor service. Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. Purchased the Kenmore elite refrigerator. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. For more Kenmore and Kenmore Elite refrigerator model 795 troubleshooting tips, visit the PartsDirect repair help section. Paid $3200. I have not owned an LG before and I will not own another one in the future. It's the compressor . I can't pay $500. Repairman came and steamed all of the ice off of the back and put it back together again. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. I never received a recall notice or anything. He contacted scheduler and said they could be out one day earlier, May 9th. I bought brand new refrigerator from SEARS, model 51833,January 2016. It is now July 2018 and the refrigerator has gone out again! We are currently without and we called Sears thinking it might be a warranty repair. I want a new one as well. HELP. Kenmore 94283 4.3 cu. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. My daughter bought a Bottom Freezer Refrigerator 12/2017. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. Help me,please. This is freaking pitiful!!! I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. How to Reset Kenmore Refrigerator - Ready To DIY Can't seem to find how to get parts or service. Sears was no help. Service Tech did not show. Now the compresser needs replacing. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. I have never been so disgusted with the lack of a company trying to resolve an issue. I am interested in any information on a class action suit regarding this particular product. going to cost you $20 in fuel. Sears products and LG as gone down hill. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. I purchased Kenmore elite french doors freezer on bottom. I AM LIVID!! We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. Recall Details. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. The is the first time that we have ever experienced a situation like this with a Sears product! I also missed the deadline for the lawsuit. Model number 795.73133.410. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. Last compressor just Friday, 8/9/19. Purchased a Kenmore Elite (LG) in 2014. Says it will cost $659 to repair, but he didn't address the rest of the issues. We didn't have him fix it and then read that my compressor has a 10 year warranty. 795.72493.611 was the model number. Sesrs Kenmore Elite 2018 failed compressor & electronics board. The ice maker stopped working, froze up. Compressor never begin cooling or freezing. 4mo ago water stopped dispensing, thought it was clogged. Sears said sorry, no warranty. ft. 2-Door Compact Refrigerator - Stainless Steel. Sears could not get tech out until July 19. Sears / Kenmore Elite Refrigerator Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. Cost is around $1300.00, This is BS, anyone with suggestions. Chgo IL. Where is the circuit board? Kenmore Elite 795 Ice Maker Leaking. We put a thermometer in the fridge and freezer. Is this covered under the recall? We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Now the generator is gone. Wish everyone have your issue resolved as easy as mine. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. this refrigerator is less than 5 years of purchase. We called different repair places in the area and no will work on LG Refrigerators. We purchased our Kenmore Elite 75043 24 cu. What has happened to Sears quality and customer service??? 79572063112 Kenmore Refrigerator Parts & Free Repair Help Had a repairman out on Memorial Day and he new it was the compressor. In 2016. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. Compressor out in my unit. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. Should be able to file a lawsuit for this. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. Purchased 3 year extended warranty also. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! My Kenmore Elite refrigerator was purchased in 2015. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. We are out of $5,000.00. We spend a lot of money on their appliances and this is how they treat us? Our service tech from a local LG company is baffeled. I am beyond frustrated with Sears. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. It replaced a "cheap" fridge that was still working 10 years after we bought it. 18 months old, ice maker, and compressor have stopped working. 210) everything was good until 4 months ago when the ice maker stopped working. Glad the Sears closed by me. 4.6 4.6 out of 5 stars (39) $9.99 $ 9. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. It also has many features to . The compressor failed July 16, 2022. Good Lord, people RUN! I am being charged for a replacement compressor. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. On 8/22/19 I noticed that the ice maker was not making ice. I think we would be better off going somewhere els. Wow. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. The Sears repair man did not show up until around 6pm. Ill never buy another Kenmore or LG product. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. Labor should also be covered for a faulty part. Official Kenmore elite refrigerator parts | Sears PartsDirect Let me know if a lawsuit if being filed. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. Thank God we have a home warranty! This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. Bought and installed new from Sears in 5/17. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Ordered it and another week until the origional repair guy came back and replaced the condensor. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. I bought a Kenmore elite model number 253.44743110 from sears. To repair will be over 1200. My frig model is LFXS30766/86. I'm disgusted! Now the compressor is not working again. They don't. Serice call total of $514. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. I have been without a refrigerator since May 23,2021, it is now June 10.2021. This refrigerator is 3 yrs old. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. I am aware of the Class Action lawsuit against LG for the defect in the compressor. Question is how long will it last before it fails again. (83 pages) Refrigerator Kenmore 795.7212 Use & Care Manual. 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. The first two said that serious and Kenmore should just take this one back and replace it with a new one. Four years later, in July 2021, it completely quit cooling. Same complaint. Upset & Disgusted!! Im senior on social security. Refrigerator was not cooling then noticed freezer was not freezing yesterday. Call Sears they want money and get in a monthly paying program to get service contract. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. (56 pages) Refrigerator Kenmore Elite 795.7132 Series Use & Care Manual. From everyone's comments it sounds like quite a hassle to try to get it repaired. Estimate he gave me for parts and labor is $1,100. However in less than two years the compressor died on our new expensive Kenmore elite. Step 5: Add Refrigerant. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. The bottom line is that we paid $1300 for a refrigerator six years ago, and have not had full use of it for at least five years. What the heck do we do in-between. what is the 33 for? I called Sears and they said they have to fix everything it could be before they would replace compressor!! We purchased it again the following year, and again. Looks like we are screwed based upon all of the other complaints I just read. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. Take my advice pay the extra bucks for the extended warranty or buy a better product. This unit is made by LG. I purchased it on July 4 of 2018 and it just stopped working two days ago. At 3months thethermostat/ice maker died (covered). later it failed. I always bought appliances from Sears and even worked at one location as one point. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. Don't use either!!!!!!!!! We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. AVOID BUYING LG products. Model Number: 21Cu.Ft. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? Repair would over $800, even with compressor part replacement covered. i went food shopping, came home put it all away. Ridiculous!!! I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. The product stopped cooling on April 9, 2020. Never buying a Sears, Kenmore, LG product! Sears says Kenmore. Compressor Died after 5 years of use. I bought my Kenmore elite model 795.75043 last November 2018. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. Is he kidding. It is August 31, 2022 and it is now dead. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. There are plenty of other folks who could use to be in on it from what I have read. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. Same issue as the hundreds have expressed prior to my comment. Still not working. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. I called a repairman who checked the unit and confirmed that the compressor was bad. Sears refuses to honor warranty because we had someone else look at it first who told us the compressor is bad. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. Had repair man come to my home which told me that we have a Big Freeon leak. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. Only part is covered under warranty. Compressor went out. The freezer seemed to not be cooling very well. Compressor went out in under 2 years. A: Your Kenmore refrigerator should still work. Refrigerator stopped working (cooling and freezing) April 15, 2020. I would like to be included in a suit against Sears/LG. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. I bought a Kenmore Elite 12/04/2015 for $2,872.58. Step 6: Finish Up. Purchased Kenmore elite 795.74033.410 with extended warranty. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. 04/18/2015 till July. Call for service, the compressor is not working. I feel everyone's pain. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. Not sure where to turn. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. No wonder Sears is out of business! old. 412. quit working in July 2019. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. I have all the receipts. It stopped working May 2015. By the next day, the freezer was thawing and the fridge was no longer cold. Repairman said it was the compressor. Kenmore 94293 4.4 cu. Now it's July, 2018. Good, Lord, people run! Spoke with repair technician who informed me that unit was actually an LG unit. He then tells me that LG was supposed to send it to me which I never received nor was informed. You can remove tube and unfreeze and replace and it will freeze back up again. That would be LG. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. The repair places around here stopped because they would replace parts and the frig still didn't work. It started making noises off and on, getting more frequent. Was given the date for Sears to come look at it of January 4, 2023. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. Emergency electricity shut off, food spoiled. LG inline compressor failed 12/21. The repairman said he sees at least one of these a week. Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. (2) When a defect occurs, the buttons will not operate; but the tones will sound. The Reason for the Kenmore Refrigerator Not Cooling. We went out and purchased a new refrigerator. Had a repair 2 years later and now, August 2021 the compressor is done. I never perchase anything else from Sears or Kenmore/LG. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. He is going to replace it at the cost of $1370.00. The standard counter depth is 25 inches, but the depth of your fridge may vary by several inches one way or the other. This model is no longer available or might have limited distribution. Sears states we have to use their technician or the manufacturer warranty is null in void. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. We have no idea how long the fridge has been off, but the entire house stinks. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. Howver, had to call Sears to come work on it June 2018. Called some else that addressed in 2 weeks. The builder that did my house had Sears as the appliance supplier unfortunately. I would like to join the class action law suit against LG faulty compressors. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Ill never deal with seers series home warranty seers home services as soon as my contract is up. Technician did not show, his reason was he was overbooked, he was tired and it was too late. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Purchased a LG side by side from Sears in 2017. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! This piece of crap refrigerator in total cost 775.00 a year to own. I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. We lost over $200 worth of food when Refrig quit. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. Service terrible. Following year 2021 and now 2022 I have the same problem. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Why is LG allowed to keep putting these faulty compressors into any product? Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! Sears has lost a customer who has been loyal to them for the last 35 years. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. Called LG back to see if they would compensate the labor costs based on the age of the device. I am in contact with a lawyer regarding class action. We have been without a fridge now since then as the Sears Repair .

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