Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. Reported Issues: 4 Comments. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { 3,107,130 Active TxTags as of March 1, 2023. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. What happens if I fail to register my License Plate as required? College Recruiter believes every student and recent grad deserves a great career. You will be responsible for charges incurred up to the time that BancPass is notified. We will resume normal operations Tuesday, December 27. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Will I still have to pay for pending toll charges? Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { Harris County Toll Road Authority has 1.5 stars. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Prefer to pay as you go, and Pay your way? } .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { This is an error with the Toll Operators billing system. I ordered our transponders on July 3, 2020. No endorsement has been given nor is implied. If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. BancPass service fees may also apply. } Why isnt my app updating my tolls? doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Useful Information for HCTRA Customers . Must be able to adapt to dynamic, quickly changing telecommunications environment. Call Center [HCTRA] $15.75 /hr. HCTRA cares about your comments & concerns. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. BLUERIDGE TRANSPORTATION GROUP, LLC To sign in, you'll first need to update your log-in credentials. ENGLISH. var checkSSL = function() { The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. HCTRA - Violation Collections Department/Collections. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. . HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. Phone Numbers. High School diploma or equivalent required. var queue = $LAB var __noconflict = true; Love my recruiters & clients. Mon Friday 7:30 AM 5:30 PM. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . However you identify and whatever your background, we encourage you to apply today. You can try any of the methods below to contact EZ TAG. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). color: #fff; This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Customer Service. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Were only here for another ten days. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. .hmg-jb-alert-info, .hmg-jb-alert-success { Prepare and . This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. 6538 South Frwy. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. doxo is not an affiliate of Harris County Toll Road Authority. Click the link in the email we sent to to verify your email address and activate your job alert. } As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Join to view profile . var jb_url = 'careers.resourcestaffing.com'; .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { You choose when and how much to replenish! These essential cookies may also be used for improvements, site monitoring and security. The minimum reload amount is $15. .hmg-jb .apply-progress-bar li.active > a:before { Payments are free with a linked bank account. This is not an error with the BancPass system. I can't find my paper bill. You may also call 866-978-5061 during normal business hours. Discover which options are the fastest to get your customer service issues resolved.. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Reach out to the HCTRA team using the information below. or by texting the word BALANCE to 866.978.5061. What do I do if my vehicle or Tag is lost or stolen? CSC has an average consumer rating of 3 stars from 24 reviews. With the BancPass Toll Sticker you pay the lowest toll fee on the road. Hours may vary based on the business needs of the HCAO. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Other payments may have a fee, which will be clearly displayed before checkout. Listed below are our top recommendations on how to get in contact with EZ TAG. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. How is Harris County Toll Road Authority rated? background-color: #376d7d; We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . Please allow 24 hours for a customer service agent to respond to emails. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. queue.script("/js/bootstrap.min.js").wait() The staff responds very quickly and with details. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. | Wilshire North Houston Hours/. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Customer Service Hours Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Simply call the customer service department at 866-978-5061. } x We use cookies to ensure that we give you the best experience on our website. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . color: #fff; Travel Tools. In addition to this page, follow us on Twitter to get the latest news and updates! . For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. We have over 1,000,000 users and companies will listen to us. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. More Harris County Toll Road Authority FAQs. for HCTRA (VEC)$15.75/hr. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Login to your EZ TAG account. Customer service is terrible. /* only load jQuery if not present */ To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Research owner contact information as needed. Login to save this search and get notified of similar positions. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. By Travis_McGee . - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Ripoff Report Needs Your Help! Order your EZ TAG. Reveal contacts of top Harris County Toll Road Authority managers and employees. They charged my account 2 times within the same minute . this toll road is operated by different agencies. How do I contact METRO about their HOT lanes? You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. Resource Staffing s team has not let me down once with our staffing needs. Prior experience in a customer service-related role. .script("/js/nouislider.min.js").wait() . Full Name. equipment. established on your HCTRA.org log in. } I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Last Modified May 6, 2020. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. https://wprod-m.hctra.org/TranslationDisclaimer#! Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Your real card info stays hidden. It is also up to the User to adhere to all Toll Operator requirements. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! 6538 South Frwy. RT @HCTRA: Today's the day! The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. How do I change the phone number on my account? HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Are you logging into your TxTag account for the first time on our new website? You can unsubscribe from these emails at any time. checkSSL(); San Antonio, TX. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Can I find my bill online? padding: 0 20px 0 20px !important; Ability to comply with office training requirements. If you need assistance, please contact Customer Service. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. . It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. We will resume normal business hours on Monday, February 22. place i need to cancell all the service thank you. Social . background-color: #376d7d; Please click on the link to begin. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. For example, if a User wants to reload $20, the User will be charged $22. Developer: Harris County Toll Road Authority . It is up to the User to contact the Toll Operator to handle these types of infractions or notices. BancPass and PlusPass will work on ANY toll road in the states where they are available! Sugar Land, TX 77479. View News Archive. Position requires ability to work in a very structured environment with a diverse workforce. Roadside Assistance. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. And Use The Features That www hctra org login Offers On Their Portal. 10 followers 10 connections. Where We Are a Service Provider. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. } doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Elite 2023. You may visit their website or send an email request by clicking HCTRA Email Support. Ability to use sound judgment, coming to logical conclusions. Managing your EZ TAG account just got easier. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Chicago, Illinois. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Join to view profile . Email Address. } During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . document.write("