Unfortunately not. Be it a video guide, a fact sheet PDF download, a repairs form, or an online post, the simple search function will enable you to find answers to your questions in a variety of formats. Unsubscribe easily. Additional information on the Intellectual Property rights of the Swarovski Group can be found in Our Terms of Use. ) You need our consent to transfer your rights to someone else. * Source: https://old.formvalidation.io/examples/enabling-submit-button/ 3.1. Swarovski can be found worn by Marylin Monroe in Gentlemen Prefer Blondes (1953), modelled by Audrey Hepburn in Breakfast at Tiffanys (1961), around the neck of Kate Winslet in Titanic (1997), all over the risqu outfits worn by Nicole Kidman in Moulin rouge (2001) and gracing the hemline of Emma Watsons famous yellow ballgown in Beauty and the Beast (2017) to name a few. ANY WARRANTY IMPLIED BY STATE LAW ON THIS PRODUCT IS ALSO LIMITED IN DURATION TO THE LENGTH OF THIS EXPRESS WARRANTY. Press-on Nails are a finished product and would therefore be approved by Swarovski. 2023 Bluestreak Crystals. We do not accept orders where the corresponding delivery address you give is that of an entity or individual providing a freight forwarding service. All rights reserved. Nevertheless, should you require any maintenance or servicing, our in-house service department will be happy to assist you. For Swarovski in the US, we offer a one-year warranty for Jewelry and Accessories and a two year warranty for all other products. To purchase Swarovski Crystals, please complete the application form below (note: fields marked with an asterisk are mandatory). Eligibility If you choose to use Apple Pay as your payment option, the Apple Pay Privacy Policy will apply. The total price of your order, including all ancillary and delivery costs, will be shown at the end of the Check-Out process. If you order a Pre-Order Product, you will be charged after your item has shipped. Youll find more information on My Service. Website and social media links, where your finished products can be viewed for sale, is a great way to evidence this. The potency of the Swarovski brand is the result of over a century of market leading crystal innovation and very recently, there was an industry shaking shift in who was allowed to distribute and purchase these highly desirable products. trigger: 'blur', If your order of Products violates this clause or any trade law or export control regulations or sanctions, Swarovski will not be obliged to deliver any Products nor will any compensation for non-performance be due. Swarovski reserves the right to change prices, terms, specifications, and warranties for products on this Website at any time without prior notice. Refunds can take up to ten (10) business days to show on your account. 12.11 Notice to New Jersey Residents Bluestreak crystals will continue to supply the UK with the following caveats: Wholesale orders only, minimum order 250. Daniel Swarovskis original vision of A diamond for everyone was a radical concept that cut across class divides. If Our supply of the Products is delayed by an event outside Our control, then We will contact you as soon as reasonably possible to let you know and We will take steps to minimize the effect of the delay. ACC.tracking.pushFormSubmit(formId); Your personal data will be processed in accordance with Our Privacy Policy / California Privacy Rights. This has been a very disappointing experience for me, as my wedding ring held significant sentimental value, and I have not been able to recover it or find a suitable replacement. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. In such case, you will be required to re-enter your selection. Until the purchase price is paid in its entirety, the Products remain Our property. For those of you who use swarovski crystals:-. If you have asked to collect the products from Our Swarovski Stores, you can collect them from Us at any time during the opening hours of the relevant Swarovski Stores. 2.4. No, we do not operate a minimum order requirement to purchase any of our brands of crystals, including Swarovski. November 25, 2020 Notwithstanding any language in this Section 9 to the contrary, Swarovski agrees that the limitation on liability for actions under or related to this Agreement will not apply to claims brought by New Jersey consumers for damages caused by Swarovskis intentional, reckless or grossly negligent conduct. You may only transfer your rights or your obligations under these GTCs to another person if We agree to this in writing. If you work in an industry that has anything to do with sparkle; whether its jewellery, chandeliers, showbusiness, cars, home furnishings, fashion design or cosmetic beauty, odds are you are aware of Swarovski and their famous crystals. We will treat any information provided through the purchase process in accordance with these GTCs and the Privacy Policy / California Privacy Rights. The company sells electronic accessories such as bejeweled cell phone cases, activity trackers and USB bracelets. Swarovski only sells Products to adults over the age of 18 through the Website who can purchase its Products using an approved method of payment, which Swarovski, in its sole discretion, may change from time to time. This is because there is no finished product and crystals are applied as part of a service. Find the latest selection of Swarovski in-store or online at Nordstrom. My husband, who saw the bracelet on my wrist, went back to the store the next morning to exchange it for the one I tried on. No, we do not operate a minimum order requirement to purchase any of our brands of crystals, including Swarovski. With just a few clicks, youll be able to find information and answers in the form of articles, videos, and downloads (currently in German and English). message_en: 'Please enter a last name' Nothing in these GTCs shall have the effect of excluding or limiting in any way Our liability to you where it would be unlawful to do so. We will endeavor to dispatch your order in accordance with the estimated delivery times set out at Shipping Terms and Conditions or as otherwise specified in the Check-Out process as you submit your order. We may choose to not accept your purchase offer at our discretion, including for the following reasons: As stated above in Section 2.1, all orders are subject to acceptance by Us. Pre-Order Products will be shipped within the period as stated on the product page (in most instances this will be at latest between 6-8 weeks from the date the order is placed). Offers are only valid on select, in-stock merchandise, while supplies last, at participating Swarovski owned retail stores, including outlets, partner owned retail stores, independent retailers, and www.swarovski.com, as communicated at the time of the Offer. I hated returning them but they would not stay in my ear. It is at the discretion of Klarna to determine if you are eligible to use Klarna as a payment method and to tailor the payment options for you. c) incorrectly described Product(s); 1.2. Swarovski did tell me that they would replace the earrings BUT that they're not to be cleaned with any product. Your initial application is reviewed within 24 hours and you will receive an email indicating if your application has been successful or not, or if we require further information. We provide a buying advantage with verified reviews and unbiased editorial research. Delivery Swarovski Crystals | Buy Swarovski Crystal Components 12.10. In this instance, we would recommend purchasing Serinity Crystals, because they are closest alternative to Swarovski Crystals. Your data is safe with usfind more information about how we protect your data here. READ THIS SECTION CAREFULLY. CUSTOMER SERVICE SWAROVSKI OPTIK NORTH AMERICA LTD 2 Slater Road Cranston, RI 02920 USA Phone: (800) 426-3089 E-mail: info-us@swarovskioptik.com Mon - Fri 9:00 AM - 5:00 PM EST Email: customer_service_us@swarovski.com These decisions can be based on factual data, as well as on digitally created profiles or inferred data. The Swarovski Group, or the applicable third-party owner retains all rights, title and interest (including copyright, design, trademarks, patents or other intellectual property rights) in all materials used on this Website, including but not limited to text, typefaces, names, product designs, logos, images, graphics, videos music, sounds, artworks, data, software, photographs, and other material (hereafter referred to as Content). Without prejudice to Our other rights and remedies, We may suspend your access to the Website without liability to you, if in Our reasonable opinion, such action is necessary for safeguarding the Website. Once your online return has been processed, you will receive a return confirmation email and the refund will be processed. Total Price All content is copyrighted as a collective work under the U.S. copyright laws and Swarovski owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of such content. Your Product(s) will be delivered to the delivery address you provide by Our contracted delivery service. SWAROVSKI OPTIK's top priority is to satisfy all its customers. 12.4. How do you focus the Swarovski Optik binoculars? Please note that we might not be able to repair or replace the product. After you have submitted your Product order, you will receive an order confirmation email with your billing and delivery address, order number, details of your chosen Products, final price and shipping mode. Swarovski will not accept returns of individual items within the normal set and will only accept returns of the entire normal set. As a result, we are thus unable to exchange, substitute, or refund products purchased abroad. If you choose the Click & Collect option, all risk of damage to, or loss of the Products shall pass to you upon the collection of the Products in the designated Swarovski Store. Fashion blog: For items which come in a single box (normal set), if you wish to return any of the items within the normal set, you will have to return all the items that were part of the normal set. For clients who are unable to gain approval or decide not to apply for a Brand Control Agreement, we will continue tosellan ever-increasingrange of Preciosacrystals to all customers as an alternative to Swarovski. date = date.replace(/[Y]+/, year); You and Swarovski agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to this or previous versions of these GTCs, your use of the Website, or to any products or services sold or distributed by Us or through the Website will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify and the case proceeds as an individual (non-class, non-representative) case. You and Swarovski agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action. Swarovski has begun the process of merging its B2B and B2C businesses. In the event that We do accept any order and We subsequently become aware that the corresponding delivery address for such order is that of an entity or individual providing a freight forwarding service, We shall be entitled to cancel such order upon notice to you by email or telephone. In this instance, we would recommend purchasing Serinity Crystals, because they are closest alternative to Swarovski Crystals. Note, that We do not accept liability in respect of your use of Klarna as a payment method. Terms & Conditions Distance Sales Offline. Swarovski approved . So happy - Kayleigh Jayne & Co | Facebook Taxes and shipping are calculated at checkout. Pre-Orders Your rights regarding these specific provisions will be governed by New Jersey law. You will find below many of the frequently asked questions that customers raise when they are going through the application and onboarding process to purchase Swarovski Crystals: As part of the onboarding process with Swarovski, you will be asked to sign a Brand Control Agreement. All rights reserved. In other words, the glamorous leading lady in your favourite film is probably sparkling because of Swarovski crystals. I contacted customer service and have been dealing with them back and forth for over a week with no resolution in sight. You further confirm that the credit/debit card is valid and the inputted payment details are correct. As soon as the Product reaches our warehouse, you will receive a return confirmation email and a full refund on the same payment method used to place the order. 12.9. We may transfer Our rights and obligations under these GTCs to another Swarovski legal entity or third party with whom We have a legal relationship with. I had a HORRIBLE EXPERIENCE with Swarovski Customer service when I tried to order a bracelet using a Gift Card. The main reason for this change was to re-vitalise their brand as one of elite quality. They use crystal which has been created to allow light to refract in a rainbow spectrum. I asked if it was the same bracelet and she told us they were all identical. Prices in the Swarovski Stores may vary from the Prices displayed on the Website. d) if We are unable to obtain authorization of your payment; stringLength: { We hope that you join us on this transformation journey, and continue to choose Swarovski crystals under new terms & conditions. 8. No matter whether you prefer to call us on the Swarovski Optik phone number, use social media a lot, or are happy sending us an email, we look forward to hearing from you. * On success field validation, enable submit button. AVAILABILITY You can track your return parcel with the link provided by the return carrier. 6. The purchase price for the products ordered by you through the Website is due when you submit your order through the Website. Swarovski reserves the right to change prices, terms, specifications, and warranties for products on this Website at any time without prior notice. if(data.element.closest('.form-combo-molecule').length){ Provided We do this, We will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact Us to terminate the contract and receive a refund for any Product(s) you have paid for but not received. If you use any other payment method, you will be charged immediately upon completing checkout. If the institution that issued the credit card refuses to authorize payment to Us, We will not accept your order and We are not liable for any delays or for failure to deliver and We are not obliged to inform you of the reason for the refusal. Note that Products in your shopping basket and on your Wishlist are not reserved and may be purchased by other customers and/or removed from your shopping basket. This change means that, from 1st October 2021, although they will continue to offer their crystals to B2B customers they will only do so through a select number of wholesalers, inmuch closer collaboration. When Swarovski is required by law to collect applicable taxes relating to your order, you authorize Swarovski to charge the applicable taxes to your selected payment method. I am also a member of the "club.". You agree to defend, indemnify and hold harmless The Swarovski Group, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to reasonable attorneys fees) arising from: (i) your use of and access to the Website or Products; (ii) your violation of any term of this Agreement; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; (iv) any claim that any of your Content or Submissions caused damage to a third party; or (v) any conduct, activity or action that is unlawful or illegal under any state, federal or common law, or is violative of the rights of any individual or entity, engaged in, caused by, or facilitated in any way through the use of the Website or Services. One didn't care for them so they're still in the box. Copyright 2021 Swarovski. CUSTOMER INFORMATION AND GENERAL TERMS & CONDITIONS FOR THE UNITED STATES OF AMERICA (USA) var month = $("#" + fieldConfigCode + "_month").val(); 10.1 Arbitration 3. In the following post, well explain more about My Service and reveal the answers to the three questions our customers have entered most frequently in the search field on myservice.swarovskioptik.com over the past year. Invitation As soon as the Product reaches our warehouse, you will receive a return confirmation email and a full refund on the same payment method used to place the order. Cancelation of an order may be possible if you contact Us by phone or live chat within thirty (30) minutes of receipt of your order confirmation. Unfortunately, no returns will be accepted after this date. My takeaway: if you want to just look at them in the box, they're very pretty. } The approval process involves you signing a brand control agreement with Swarovski. Sorry but how is that a warranty? After your order has been submitted, We are not able to change it. To return your order please proceed as follows:STEP 1:To register your return, please go to returns.swarovski.com to get your return label / QR Code.STEP 2:Enter your Online order number and email address and follow the instructions to complete the return registration and receive your unique QR code or return label.STEP 3:Pack the item(s) to be returned in the original carton using the original packaging materials.STEP 4:Fill in the return form and return the form with the merchandise. They do not include any applicable taxes, customs, duties, levies, or the charge for delivery (if any). As a consequence, Swarovski will continue to offer its sustainable and precision-cut crystals to B2B customers but will be working with a limited number of .

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