saint and sofia complaints
I expected them to measure up. Have a nice day, Sophie. Replies to negative reviews in < 24 hours. If you are like me, you may have 'gaps' in your wardrobe that you are still waiting to fill. Saint and Sofia Reviews | Saint + Sofia UK Can you help solve the mystery and win a prize? Will always keep coming back to S+S, Hello Michelle,Were happy you had a fantastic time with us!Thanks for your trust.We hope to see you again soon! Thank you Date of experience: December 14, 2022 Reply from Saint and Sofia Cheers, Stacey, Very slow to process refunds and they don't make it straightforward - returns label has to be printed out at home, delivery fee is deducted from refund and it takes them ages to process. We have a team of over 50 people serving 700,000 customers from dedicated fulfilment centres in the UK, USA and Europe. It comes in two parts - a dress and a sleeveless top. Companies can ask for reviews via automatic invitations. Saint and Sofia Business Profile Saint and Sofia Clothing Contact Information 244 Madison Ave New York, NY 10016 Visit Website (855) 655-8347 Average of 1 Customer Reviews Customer. Also, we're sorry for any confusion or upset caused here. The item was not on sale, and was not marked as return for exchange only in the item description. I have loved S&S since discovering them in January 2020 when I was on the hunt for black trousers for work. Black dress is great and will be worn to death! I like I can get the same thing and saint and Sofia dont keep changing for no reason if something sells well keep selling it. The top I ordered was 100.00 originally (according to website) reduced to 59.00, I also had a 10.00 additional discount code so ended up paying 49.00. Hello Evelyn,Were always happy when customers like you enjoy your time at Saint and Sofia. Saint and Sofia Reviews | Read Customer Service Reviews of 18 May 2023. Shocking. But, Saint and Sofia clothes are very expensive for the quality you get. Hi CathyThank you for your review.We are sorry to hear that a fox ran off with your sandal - but so happy to hear that you were able to replace it! We look forward to your next visit to Saint and Sofia. I wish I had read reviews before I purchased. Saint and Sofia* make it their mission to not only design beautiful garments, but to also be sustainable and ethical in their approach to fashion.From the fully recyclable packaging that your clothes arrive in, to the pieces made from ECONYL, a Nylon yarn created from recycled plastic. Really like the sizing guide. I was worried that the cotton biker jacket might be thinner material which wouldn't hang like a traditional jacket, but I need not have worried. I appreciate free shipping very much. Im really pleased with my dress and the customer service. We use dedicated people and clever technology to safeguard our platform. Many thanks, Sophie. As no one in the UK really has a 14 day returns policy. We have an expert team of over 50 people with offices and fulfilment centres in the USA and Europe supporting over 500,000 customers. We appreciate your trust. My items were ordered in Dec. Fabric thin and cheap looking and already looked trashed. $200 bu kid for nothing. Have had other S+S trousers and have been equally satisfied. Trusted by 2,000,000+ members Coupon Success Very High Get Codes *** 10% OFF Up To 10% Off Any Order Hot Pick A delicious mid summer murder mystery set on Lavender Lane, in the pretty English village of Little Crofton. Weve been featured in Stylist, Harpers Bazaar, Vogue, The Times, Daily Mail, the Financial Times and others. One version was sent in the wrong size. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I just started a return on an item to then realised you have to return within 14 days otherwise you get a credit note. Good prices too. If possible, please have more petite options. One company that wishes Halloween Costumes is online selling dresses as well as costumes for adults, kids, couples, and groups. 8 May 2023. Thank you so much for sharing this with us. As no one in the UK really has a 14 day returns policy. We appreciate your trust. Love Saint + Sofia and their clothes. They stock a variety of womens wears such as dresses and skirts, bottoms, sweaters and jackets, T-shirts, trainers, among others. We use dedicated people and clever technology to safeguard our platform. Hello Gina,Thank you for sharing your positive feedback. We also ensure all reviews are published without moderation. I cant wait to wear them both. Verification can help ensure real people write reviews about real companies. Thanks so much for sharing with us. Saint and Sofia | Complaints | Better Business Bureau Profile We also ensure all reviews are published without moderation. Love Saint + Sofia and their clothes. Everything I've bought from here has lasted years. Shipped an order to me for $5.95. Saint X may . We appreciate your support, and were thankful for your trust. I would never order from them again as they are not the sort of company I would like to do business with. Shown: Team Gold/White/Alabaster. Saint and Sofia Reviews | Read Customer Service Reviews of Saint and Sofia Review: Favorite Jackets from Slow Fashion Brand Hello Evelyn,Were always happy when customers like you enjoy your time at Saint and Sofia. I love your blazers, but you dont have my size in any other color I want, or I would buy more. Suggested companies are based on peoples browsing tendencies. Are you someone hat suffers from the so called yo-yo effect? When I returned it, they charged $20! Shipping is possible for the UK, US, Europe and the rest of the world. Cheap looking dress worth max 15 rather than the 64 (reduced from 100!) Dress arrived within two days, nicely packaged and I also received a discount voucher. It's so bad, it has to be a scam. Find out how we combat fake reviews. You made our day! This certainly wouldn't be our intention.As per our returns policy, please note, if a return is submitted for exchange or store credit, but refund is then requested, the prepaid label cost will be deducted from your refund.Of course, you do not need to use our label. Good quality, dress length and sleeve length is good. Excellent quality, fit and comfort. Total hassle, won't bother shopping online with them again, Hello Sarah.Thank you for your feedback.Please contact our customer care team at care@saintandsofia.com with your full name and order number so they help you resolve the issue. Weve been featured in Stylist, Harpers Bazaar, Vogue, The Times, Daily Mail, the Financial Times and others. Delighted with my first experience- will definitely buy again, Hello Shelley,Amazing feedback. I discovered the company earlier in the year as I was looking for everyday comfortable trousers. I'm 5ft 10. The website kept pushing me to exchange. Cheers, Stacey. The Ultimate Guide to Online Shopping: How to Find the Bes.. Finding the Best Children's Clothing Brands for Online Sho.. 2023 Trustpilot A/S. So pleased I finally found Saint + Sofia! Parcels arrive swiftly & well packed. They are not cheap but you get what you pay for and it's a UK based business. Really like the sizing guide. Opened the envelope, and this lovely garment came out. Customer service finally said they would refund my $$ but I then discovered Saint and Sofia deducts $20 from your refund to cover the cost of their mailing label--for a package going from my house inside the USA to a warehouse inside the USA. Isnt it better to save up or is a loan a good idea? I love your blazers, but you dont have my size in any other color I want, or I would buy more. All 16 Codes 13 Deals 3 Free Shipping 3 Sitewide 8 For Free Try all Saint and Sofia codes at checkout in one click. Hello Sharon,Thank you for your review.Naturally, we are sorry that you've been left feeling this way and that you have found our return policy to be less flexible.We offer a 28 day return policy, 14 days to notify us, then a further 14 days to send the item back. Our new collection for June offers the very best of resort wear anticipating the warmer days and summer adventures ahead. Enjoy, Stacey. Saint and Sofia is an award winning brand based in London, England creating fashion and accessories that are fair and sustainable. So let's just leave it at AWFUL. I have contacted the company to complain about this, which they have denied. I love your blazers, but you dont have my size in any other color I want, or I would buy more. Saint and Sofia Reviews | Read Customer Service Reviews of But they do not allow you to return an item without taking out return shipping fees. We hope to serve you again soon. Your support means the world to us. Dress arrived within two days, nicely packaged and I also received a discount voucher. We appreciate your trust. Cheers, Stacey. According to their return policy, anything is returnable up to 14 days after receiving the item. Hi AnneThank you very much for your wonderful review.We are so happy to hear that you are enjoying your items, and that our Customer Care team has helped you when needed. As no one in the UK really has a 14 day returns policy. I have loved S&S since discovering them in January 2020 when I was on the hunt for black trousers for work. With over sixty new styles to choose from, find your inspiration for your summer looks. I discovered the company earlier in the year as I was looking for everyday comfortable trousers. Wide Leg Straight Leg Jeans High Waisted Slim Leg Chinos Leggings Work Betty Wide Leg Pant - Black Soft Focus $99 Usual Retail: $150 Cambridge Tailored Pant - Hot Pink $164 Usual Retail: $220 June 2023 Saint and Sofia Discount Codes & Coupons | 50% OFF - HotDeals.com Very pleasant medsages always from customer service when needed. I appreciate the minimal use of plastic. Your reviews contribute to a more transparent market and improve the reliability of companies. Excellent quality, fit and comfort. Our full return policy is available on our website.Many thanks for your understanding.Sophie. We appreciate your trust. We appreciate your trust. The perfect outfit for cool summer evenings . You're supposed to wear the top over the dress? They pretend like they will give you a refund but shipping it back will cost more than the pants ever did. This is my last order with this company. Do you want a steady direction while considering specific applications to download? Easy to order. Arrived quickly, beautifully packed. This is 14 days with their delivery time slotted on as well. Looked nothing like the photos - which showed a waisted maxi dress. So glad I have found you! Lots organic clothes. New York, NY 10016 Hi CathyThank you for your review.We are sorry to hear that a fox ran off with your sandal - but so happy to hear that you were able to replace it! Companies can ask for reviews via automatic invitations. Have a nice day, Sophie. It is the first place I go to for my clothes. We appreciate your support, and were thankful for your trust. Find out how we combat fake reviews. Not received yet so can't comment further, Hi KimThank you so much for your review.We are so happy to hear you are happy with your purchase!Enjoy,Stacey. Anyone can write a Trustpilot review. So pleased I finally found Saint + Sofia! 2023 Trustpilot A/S. All rights reserved. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hello Alexandra,Thank you for your feedback.Naturally, we are sorry that you've been left feeling this way and that you have found our return policy to be less flexible.We offer a 28 day return policy, 14 days to notify us, then a further 14 days to send the item back.We also offer 365 days to still return and these will be eligible for store credit or exchange. Very unhelpful customer service & very disappointing experience all round. We look forward to your next visit to Saint and Sofia. Add to Bag. It is free for all orders above $75. Susie Hartnell. A free dress made out of the material they skimped on for the first dress would have been more appropriate , Hi SaraThank you for your review and your feedback.Naturally, we're sorry to hear you're not happy with the Greenwich Dress. They make this almost impossible. Arrived crumpled and creased. Finding the Perfect Mattress Online: A Review of Mattress .. Comfortable but great looking too. Tried to return for a refund as it was not as described but they refused to pay return postage as no other customers had complained. We made an overview and subdivided them into categories so you can easily find a company that offers what you are look We made an overview of all the telecom providers available. Very easy to follow with a wide range of products available. unfortunately i had to return 1 item as it was too big but exchanged for a smaller size . What happens once I have placed my order? Hi AliaThank you so much for your 5 star review. Have a nice day, Sophie, Fast deliveryPleated culotte trousers fit perfectly & the material is exceptional quality Its lovely to be able to purchase high end quality without an extortionate price tag. Looking forward to taking them on holiday with me, Hello Georgina,Thanks for sharing your positive review. For the first time, we're also introducing a chic capsule collection of swim wear, all designed in London and hand made in Europe using the finest, soft and sustainable materials. Please shop with us again. I was only emailed confirmation of purchase and tracking numbers, never an invoice, which I also think is fishy. Hell Nicky,Thank you for your feedback. We use dedicated people and clever technology to safeguard our platform. Saint and Sofia creates fashion and accessories that are fair and sustainable. I cant wait to wear them both. Black dress is great and will be worn to death! You made our day! Easy to order. Styles are great, website esdy to navigate. With success stories, experiences, opinions and complaints written by clients that went before you. My order arrived quickly and was packaged well in a large paper envelope. 33 reviews. Really good quality and just the right fit, Hello Viviane,Thanks for taking the time to share your feedback with us. Hello Amanda,Thank you so much for giving us 5 stars. Many thanks, Sophie. Easy to order. The items I purchased fit really well - I'm a 14 and items are true to size. The items I purchased fit really well - I'm a 14 and items are true to size. This is terribly dishonest. 11.5. On February 23, 2023 I purchased two separate orders from Saint and Sofia. I like I can get the same thing and saint and Sofia dont keep changing for no reason if something sells well keep selling it. One star: Dont buy these pants. Very impressed with the service. It is easy to return items. And the clothing is so hideous and nowhere near what the pictures imply. Attention to detail on the finish, and they look even better than on the website. I appreciate free shipping very much. We have a team of over 50 people serving 700,000 customers from dedicated fulfilment centres in the UK, USA and Europe. So I knocked off a star. Cheers, Stacey. Black dress is great and will be worn to death! For these reasons, I wanted to return. Bought 3 versions of this dress. As said already the pictures are way better than the reality. So pleased I finally found Saint + Sofia! I feel S&S need better web design and management. I love your blazers, but you dont have my size in any other color I want, or I would buy more. Parcels arrive swiftly & well packed. Then finally my order arrived in April. Really lovely quality tee shirt, the cream is a great alternative for those of us who don't suit white! Saint+Sofia is one of the womens clothing brands in the highly competitive industry. Items ALWAYS as described. Then add your item (s) to basket and proceed to checkout. unfortunately i had to return 1 item as it was too big but exchanged for a smaller size . Thank you so much for your nice review. Hi AliaThank you so much for your 5 star review. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We look forward to your next visit to Saint and Sofia. I discovered the company earlier in the year as I was looking for everyday comfortable trousers. Enjoy, Stacey. We design all of our styles in our London studios and make them by hand in family owned factories in Europe. I have a screen shot of this exact language. Disappointing as I won't buy clothing from here again incase I get caught out, it was my first and last time. Hello Angela,Thank you so much for your positive feedback about your experience here at Saint and Sofia.We are thrilled to here you are happy. All rights reserved. I didn't find the right size with my first two orders, however the return and exchange policy is fine and when there was an issue it was sorted out promptly and with good service. Everything I've bought from here has lasted years. The items I purchased fit really well - I'm a 14 and items are true to size. Fits true to size (bought size 10, am generally between 8/10). Poor quality bag made of cheap shiny nylon, tried to return it but their policy wants you to place the return within 14 days or else you can only get store credit. Have a nice day, Sophie. This is terribly dishonest. Here are 8 tips for writing great reviews. Have a nice day, Sophie, Attractive clothing on website. Have a nice day, Sophie, Delivery was quicker than I expected. We really appreciate your positive review. Really like the sizing guide. I received my order today, and Im afraid I didnt like it, sadly I dont look good in the T-shirt. Also puchased this item in another pattern as well as they were so nice. So far been really impressed with every piece.I have had so many comments in my colbalt blue bag. 2023 Trustpilot, Inc. All rights reserved. Now, the Greenwich long sleeve dress has definitely changed in that it is much shorter, and the material isnt as dense. Thank you for choosing us. Shop Women's Pants | Saint + Sofia USA We appreciate your trust. Check out what 16,405 people have written so far, and share your own experience. Have a lovely day, Sophie. Hi Mary Thank you so much for your review.We appreciate your feedback, and will relay to our design team. Cheers, Stacey, Very slow to process refunds and they don't make it straightforward - returns label has to be printed out at home, delivery fee is deducted from refund and it takes them ages to process. My order arrived very quickly and the quality of the items i purchased were very good. I bought 3 items. We design all of our styles in our London studios and make them by hand in family owned factories in Europe. We hope to serve you again soon. This is 14 days with their delivery time slotted on as well. Have a nice day, Sophie, Attractive clothing on website. Oops. my review above ditched my colorful description of the awful fabric S+S uses. I'm 5ft 10. Never got another response again. Joel Keller Decider. Weve been featured in Stylist, Harpers Bazaar, Vogue, The Times, Daily Mail, the Financial Times and others. Your support means the world to us. It's much appreciated. Our full return policy is available on our website.Many thanks for your understanding.Sophie. Items ALWAYS as described. Energy Online Reviews & User Experience From staying warm in winter to keeping cool in summer, from cooking the family meal to watching a movie - they all have one thing in common, and that's energy. This is an environmentally conscious company which is important. Hello Yvonne,Its lovely to hear your kind words of appreciation about your purchase at Saint ands Sofia. Thank you so much for giving us 5 stars! Hi CathyThank you for your review.We are sorry to hear that a fox ran off with your sandal - but so happy to hear that you were able to replace it! Was it money well-spent or an absolute waste of time? Plus, I had to email them when I'd mailed the packages to let them know that I'd sent items back. SH. , Hello,Thanks for sharing the word about your purchase at Saint and Sofia. Have a lovely day, Sophie. Hello Kathryn,Thanks so much for your kind words! If theres anything else we can do to help, please let us know. Lots organic clothes. Have a nice day, Sophie. But they do not allow you to return an item without taking out return shipping fees. We will relay your feedback in regard to petites to our design team. Good prices too. We have a team of over 50 people serving 700,000 customers from dedicated fulfilment centres in the UK, USA and Europe. For an otherwise awesome label: the website issues (and occasionally the customer service practices), sadly, keep letting them down. Shia LaBeouf plays the lead role in "Padre Pio . Not worth 79. Hello Anna-Marie,Thank you for your fabulous feedback. I think this is sneaky. Hello Christie,Thanks so much for your kind words! Have a nice day, Sophie. Hi Jennifer, Many thanks for taking the time to share this review. Replies to negative reviews in < 24 hours. Hello Ruth,Thanks so much for your positive feedback and good vibes.Were happy that youre happy, and were looking forward to your next visit.Have a nice day, Sophie. The other item I attempted to return, but was only allowed to return for exchange. I ordered the Kensal Knot Dress. Hello Yvonne,Its lovely to hear your kind words of appreciation about your purchase at Saint ands Sofia. Each style is made with the softest, most sustainable fabrics and finished by hand in Europe to guarantee the perfect fit and feel that's true to size. My first purchases arrived this week and I couldn't be happier. Hello Evelyn,Were always happy when customers like you enjoy your time at Saint and Sofia. Cheap fabric poor structure. Good prices too. So I knocked off a star. Very easy to follow with a wide range of products available. I like I can get the same thing and saint and Sofia dont keep changing for no reason if something sells well keep selling it. Hello Alexandra,Thank you for your feedback.Naturally, we are sorry that you've been left feeling this way and that you have found our return policy to be less flexible.We offer a 28 day return policy, 14 days to notify us, then a further 14 days to send the item back.We also offer 365 days to still return and these will be eligible for store credit or exchange. 5% : Most relevant NM Neil Moore 16 reviews GB 28 Apr 2023 Bought austen crew neck tee with puffed Bought austen crew neck tee with puffed sleeves first purchase lovely top true to size pale blue definitely buy again very quick delivery. Total hassle, won't bother shopping online with them again Date of experience: May 31, 2023 I would never order from them again as they are not the sort of company I would like to do business with. Hello Kathryn,Thanks so much for your kind words! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. And the dress had one of the side seams bulging out - very poorly sewn. Always beautiful and good quality clothing. Attention to detail on the finish, and they look even better than on the website. All the clothes that I have ordered from Saint and Sofia have been delivered very fast and have been of excellent quality.Customer Service do their upmost to help if you do wish to return an item and enquiries are answered quickly. Cheers, Stacey. With spring coming, my biggest wish-list item was a textured blazer. Are you thinking about transferring to another energy provider? The trousers are so comfortable I can see theyll be my go- to pants! This is 14 days with their delivery time slotted on as well. Have a lovely day, Sophie. Hi AliaThank you so much for your 5 star review. This is 14 days with their delivery time slotted on as well. For an otherwise awesome label: the website issues (and occasionally the customer service practices), sadly, keep letting them down. Verification can help ensure real people write reviews about real companies. Always beautiful and good quality clothing. | Read 21-40 Reviews out of 14,570. . Very pleasant medsages always from customer service when needed. 'Padre Pio' Review: Abel Ferrara Directs Shia LaBeouf In a Curious Take on a 20th-Century Saint The star is an odd fit for the title figure in a muddled mix of religious biopic and Italian . I have had occasion to speak with their customer services a couple of times about order errors that were directly caused by poor website management and I have had to push to prove the point as well because there seems to be poor communication about these issues within their team that also appears to manifest as a general disbelief in the customer. They are not cheap but you get what you pay for and it's a UK based business. 16,506 total Filter Sort: Most relevant KB Karole Beazley 3 reviews GB Updated May 9, 2023 My order arrived very quickly My order arrived very quickly. We appreciate your support, and were thankful for your trust. Have a lovely day, Sophie. The order numbers were *********** and *********** for reference. Have a wonderful day, Sophie, I have bought five Saint and Sofia dresses to date and the first ones I bought in 2001 were very good quality, they were long and the material was thick. I would like to receive a full refund for both items, as I feel Saint and Sofia is violating Section 5 Unfair or Deceptive Acts or Practices. We appreciate your support, and were thankful for your trust. Have a nice day, Sophie, Fast deliveryPleated culotte trousers fit perfectly & the material is exceptional quality Its lovely to be able to purchase high end quality without an extortionate price tag. I have had occasion to speak with their customer services a couple of times about order errors that were directly caused by poor website management and I have had to push to prove the point as well because there seems to be poor communication about these issues within their team that also appears to manifest as a general disbelief in the customer. Saint+Sofia Saint+Sofia was created in 2020. Thanks for sharing. The trousers are so comfortable I can see theyll be my go- to pants! I tried to return the dress, with all the mischegoss that's already been mentioned in other peeps' reviews. I sent several more emails and placed several more phone calls. Total hassle, won't bother shopping online with them again, Hello Sarah.Thank you for your feedback.Please contact our customer care team at care@saintandsofia.com with your full name and order number so they help you resolve the issue. 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I expected them to measure up. Have a nice day, Sophie. Replies to negative reviews in < 24 hours. If you are like me, you may have 'gaps' in your wardrobe that you are still waiting to fill. Saint and Sofia Reviews | Saint + Sofia UK Can you help solve the mystery and win a prize? Will always keep coming back to S+S, Hello Michelle,Were happy you had a fantastic time with us!Thanks for your trust.We hope to see you again soon! Thank you Date of experience: December 14, 2022 Reply from Saint and Sofia Cheers, Stacey, Very slow to process refunds and they don't make it straightforward - returns label has to be printed out at home, delivery fee is deducted from refund and it takes them ages to process. We have a team of over 50 people serving 700,000 customers from dedicated fulfilment centres in the UK, USA and Europe. It comes in two parts - a dress and a sleeveless top. Companies can ask for reviews via automatic invitations. Saint and Sofia Business Profile Saint and Sofia Clothing Contact Information 244 Madison Ave New York, NY 10016 Visit Website (855) 655-8347 Average of 1 Customer Reviews Customer. Also, we're sorry for any confusion or upset caused here. The item was not on sale, and was not marked as return for exchange only in the item description. I have loved S&S since discovering them in January 2020 when I was on the hunt for black trousers for work. Black dress is great and will be worn to death! I like I can get the same thing and saint and Sofia dont keep changing for no reason if something sells well keep selling it. The top I ordered was 100.00 originally (according to website) reduced to 59.00, I also had a 10.00 additional discount code so ended up paying 49.00. Hello Evelyn,Were always happy when customers like you enjoy your time at Saint and Sofia. Saint and Sofia Reviews | Read Customer Service Reviews of 18 May 2023. Shocking. But, Saint and Sofia clothes are very expensive for the quality you get. Hi CathyThank you for your review.We are sorry to hear that a fox ran off with your sandal - but so happy to hear that you were able to replace it! We look forward to your next visit to Saint and Sofia. I wish I had read reviews before I purchased. Saint and Sofia* make it their mission to not only design beautiful garments, but to also be sustainable and ethical in their approach to fashion.From the fully recyclable packaging that your clothes arrive in, to the pieces made from ECONYL, a Nylon yarn created from recycled plastic. Really like the sizing guide. I was worried that the cotton biker jacket might be thinner material which wouldn't hang like a traditional jacket, but I need not have worried. I appreciate free shipping very much. Im really pleased with my dress and the customer service. We use dedicated people and clever technology to safeguard our platform. Many thanks, Sophie. As no one in the UK really has a 14 day returns policy. We have an expert team of over 50 people with offices and fulfilment centres in the USA and Europe supporting over 500,000 customers. We appreciate your trust. My items were ordered in Dec. Fabric thin and cheap looking and already looked trashed. $200 bu kid for nothing. Have had other S+S trousers and have been equally satisfied. Trusted by 2,000,000+ members Coupon Success Very High Get Codes *** 10% OFF Up To 10% Off Any Order Hot Pick A delicious mid summer murder mystery set on Lavender Lane, in the pretty English village of Little Crofton. Weve been featured in Stylist, Harpers Bazaar, Vogue, The Times, Daily Mail, the Financial Times and others. One version was sent in the wrong size. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I just started a return on an item to then realised you have to return within 14 days otherwise you get a credit note. Good prices too. If possible, please have more petite options. One company that wishes Halloween Costumes is online selling dresses as well as costumes for adults, kids, couples, and groups. 8 May 2023. Thank you so much for sharing this with us. As no one in the UK really has a 14 day returns policy. We appreciate your trust. Love Saint + Sofia and their clothes. They stock a variety of womens wears such as dresses and skirts, bottoms, sweaters and jackets, T-shirts, trainers, among others. We use dedicated people and clever technology to safeguard our platform. Hello Gina,Thank you for sharing your positive feedback. We also ensure all reviews are published without moderation. I cant wait to wear them both. Verification can help ensure real people write reviews about real companies. Thanks so much for sharing with us. Saint and Sofia | Complaints | Better Business Bureau Profile We also ensure all reviews are published without moderation. Love Saint + Sofia and their clothes. Everything I've bought from here has lasted years. Shipped an order to me for $5.95. Saint X may . We appreciate your support, and were thankful for your trust. I would never order from them again as they are not the sort of company I would like to do business with. Shown: Team Gold/White/Alabaster. Saint and Sofia Reviews | Read Customer Service Reviews of Saint and Sofia Review: Favorite Jackets from Slow Fashion Brand Hello Evelyn,Were always happy when customers like you enjoy your time at Saint and Sofia. I love your blazers, but you dont have my size in any other color I want, or I would buy more. Suggested companies are based on peoples browsing tendencies. Are you someone hat suffers from the so called yo-yo effect? When I returned it, they charged $20! Shipping is possible for the UK, US, Europe and the rest of the world. Cheap looking dress worth max 15 rather than the 64 (reduced from 100!) Dress arrived within two days, nicely packaged and I also received a discount voucher. It's so bad, it has to be a scam. Find out how we combat fake reviews. You made our day! This certainly wouldn't be our intention.As per our returns policy, please note, if a return is submitted for exchange or store credit, but refund is then requested, the prepaid label cost will be deducted from your refund.Of course, you do not need to use our label. Good quality, dress length and sleeve length is good. Excellent quality, fit and comfort. Total hassle, won't bother shopping online with them again, Hello Sarah.Thank you for your feedback.Please contact our customer care team at care@saintandsofia.com with your full name and order number so they help you resolve the issue. Weve been featured in Stylist, Harpers Bazaar, Vogue, The Times, Daily Mail, the Financial Times and others. Delighted with my first experience- will definitely buy again, Hello Shelley,Amazing feedback. I discovered the company earlier in the year as I was looking for everyday comfortable trousers. I'm 5ft 10. The website kept pushing me to exchange. Cheers, Stacey. The Ultimate Guide to Online Shopping: How to Find the Bes.. Finding the Best Children's Clothing Brands for Online Sho.. 2023 Trustpilot A/S. So pleased I finally found Saint + Sofia! Parcels arrive swiftly & well packed. They are not cheap but you get what you pay for and it's a UK based business. Really like the sizing guide. Opened the envelope, and this lovely garment came out. Customer service finally said they would refund my $$ but I then discovered Saint and Sofia deducts $20 from your refund to cover the cost of their mailing label--for a package going from my house inside the USA to a warehouse inside the USA. Isnt it better to save up or is a loan a good idea? I love your blazers, but you dont have my size in any other color I want, or I would buy more. All 16 Codes 13 Deals 3 Free Shipping 3 Sitewide 8 For Free Try all Saint and Sofia codes at checkout in one click. Hello Sharon,Thank you for your review.Naturally, we are sorry that you've been left feeling this way and that you have found our return policy to be less flexible.We offer a 28 day return policy, 14 days to notify us, then a further 14 days to send the item back. Our new collection for June offers the very best of resort wear anticipating the warmer days and summer adventures ahead. Enjoy, Stacey. Saint and Sofia is an award winning brand based in London, England creating fashion and accessories that are fair and sustainable. So let's just leave it at AWFUL. I have contacted the company to complain about this, which they have denied. I love your blazers, but you dont have my size in any other color I want, or I would buy more. Saint and Sofia Reviews | Read Customer Service Reviews of But they do not allow you to return an item without taking out return shipping fees. We hope to serve you again soon. Your support means the world to us. Dress arrived within two days, nicely packaged and I also received a discount voucher. We appreciate your trust. Cheers, Stacey. According to their return policy, anything is returnable up to 14 days after receiving the item. Hi AnneThank you very much for your wonderful review.We are so happy to hear that you are enjoying your items, and that our Customer Care team has helped you when needed. As no one in the UK really has a 14 day returns policy. I have loved S&S since discovering them in January 2020 when I was on the hunt for black trousers for work. With over sixty new styles to choose from, find your inspiration for your summer looks. I discovered the company earlier in the year as I was looking for everyday comfortable trousers. Wide Leg Straight Leg Jeans High Waisted Slim Leg Chinos Leggings Work Betty Wide Leg Pant - Black Soft Focus $99 Usual Retail: $150 Cambridge Tailored Pant - Hot Pink $164 Usual Retail: $220 June 2023 Saint and Sofia Discount Codes & Coupons | 50% OFF - HotDeals.com Very pleasant medsages always from customer service when needed. I appreciate the minimal use of plastic. Your reviews contribute to a more transparent market and improve the reliability of companies. Excellent quality, fit and comfort. Our full return policy is available on our website.Many thanks for your understanding.Sophie. We appreciate your trust. We appreciate your trust. The perfect outfit for cool summer evenings . You're supposed to wear the top over the dress? They pretend like they will give you a refund but shipping it back will cost more than the pants ever did. This is my last order with this company. Do you want a steady direction while considering specific applications to download? Easy to order. Arrived quickly, beautifully packed. This is 14 days with their delivery time slotted on as well. Looked nothing like the photos - which showed a waisted maxi dress. So glad I have found you! Lots organic clothes. New York, NY 10016 Hi CathyThank you for your review.We are sorry to hear that a fox ran off with your sandal - but so happy to hear that you were able to replace it! Companies can ask for reviews via automatic invitations. Have a nice day, Sophie. It is the first place I go to for my clothes. We appreciate your support, and were thankful for your trust. Find out how we combat fake reviews. Not received yet so can't comment further, Hi KimThank you so much for your review.We are so happy to hear you are happy with your purchase!Enjoy,Stacey. Anyone can write a Trustpilot review. So pleased I finally found Saint + Sofia! 2023 Trustpilot A/S. All rights reserved. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hello Alexandra,Thank you for your feedback.Naturally, we are sorry that you've been left feeling this way and that you have found our return policy to be less flexible.We offer a 28 day return policy, 14 days to notify us, then a further 14 days to send the item back.We also offer 365 days to still return and these will be eligible for store credit or exchange. Very unhelpful customer service & very disappointing experience all round. We look forward to your next visit to Saint and Sofia. Add to Bag. It is free for all orders above $75. Susie Hartnell. A free dress made out of the material they skimped on for the first dress would have been more appropriate , Hi SaraThank you for your review and your feedback.Naturally, we're sorry to hear you're not happy with the Greenwich Dress. They make this almost impossible. Arrived crumpled and creased. Finding the Perfect Mattress Online: A Review of Mattress .. Comfortable but great looking too. Tried to return for a refund as it was not as described but they refused to pay return postage as no other customers had complained. We made an overview and subdivided them into categories so you can easily find a company that offers what you are look We made an overview of all the telecom providers available. Very easy to follow with a wide range of products available. unfortunately i had to return 1 item as it was too big but exchanged for a smaller size . What happens once I have placed my order? Hi AliaThank you so much for your 5 star review. Have a nice day, Sophie, Fast deliveryPleated culotte trousers fit perfectly & the material is exceptional quality Its lovely to be able to purchase high end quality without an extortionate price tag. Looking forward to taking them on holiday with me, Hello Georgina,Thanks for sharing your positive review. For the first time, we're also introducing a chic capsule collection of swim wear, all designed in London and hand made in Europe using the finest, soft and sustainable materials. Please shop with us again. I was only emailed confirmation of purchase and tracking numbers, never an invoice, which I also think is fishy. Hell Nicky,Thank you for your feedback. We use dedicated people and clever technology to safeguard our platform. Saint and Sofia creates fashion and accessories that are fair and sustainable. I cant wait to wear them both. Black dress is great and will be worn to death! You made our day! Easy to order. Styles are great, website esdy to navigate. With success stories, experiences, opinions and complaints written by clients that went before you. My order arrived quickly and was packaged well in a large paper envelope. 33 reviews. Really good quality and just the right fit, Hello Viviane,Thanks for taking the time to share your feedback with us. Hello Amanda,Thank you so much for giving us 5 stars. Many thanks, Sophie. Easy to order. The items I purchased fit really well - I'm a 14 and items are true to size. The items I purchased fit really well - I'm a 14 and items are true to size. This is terribly dishonest. 11.5. On February 23, 2023 I purchased two separate orders from Saint and Sofia. I like I can get the same thing and saint and Sofia dont keep changing for no reason if something sells well keep selling it. One star: Dont buy these pants. Very impressed with the service. It is easy to return items. And the clothing is so hideous and nowhere near what the pictures imply. Attention to detail on the finish, and they look even better than on the website. I appreciate free shipping very much. We have a team of over 50 people serving 700,000 customers from dedicated fulfilment centres in the UK, USA and Europe. So I knocked off a star. Cheers, Stacey. Black dress is great and will be worn to death! For these reasons, I wanted to return. Bought 3 versions of this dress. As said already the pictures are way better than the reality. So pleased I finally found Saint + Sofia! I feel S&S need better web design and management. I love your blazers, but you dont have my size in any other color I want, or I would buy more. Parcels arrive swiftly & well packed. Then finally my order arrived in April. Really lovely quality tee shirt, the cream is a great alternative for those of us who don't suit white! Saint+Sofia is one of the womens clothing brands in the highly competitive industry. Items ALWAYS as described. Then add your item (s) to basket and proceed to checkout. unfortunately i had to return 1 item as it was too big but exchanged for a smaller size . Thank you so much for your nice review. Hi AliaThank you so much for your 5 star review. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We look forward to your next visit to Saint and Sofia. I discovered the company earlier in the year as I was looking for everyday comfortable trousers. Enjoy, Stacey. We design all of our styles in our London studios and make them by hand in family owned factories in Europe. I have a screen shot of this exact language. Disappointing as I won't buy clothing from here again incase I get caught out, it was my first and last time. Hello Angela,Thank you so much for your positive feedback about your experience here at Saint and Sofia.We are thrilled to here you are happy. All rights reserved. I didn't find the right size with my first two orders, however the return and exchange policy is fine and when there was an issue it was sorted out promptly and with good service. Everything I've bought from here has lasted years. The items I purchased fit really well - I'm a 14 and items are true to size. Fits true to size (bought size 10, am generally between 8/10). Poor quality bag made of cheap shiny nylon, tried to return it but their policy wants you to place the return within 14 days or else you can only get store credit. Have a nice day, Sophie. This is terribly dishonest. Here are 8 tips for writing great reviews. Have a nice day, Sophie, Attractive clothing on website. Have a nice day, Sophie, Delivery was quicker than I expected. We really appreciate your positive review. Really like the sizing guide. I received my order today, and Im afraid I didnt like it, sadly I dont look good in the T-shirt. Also puchased this item in another pattern as well as they were so nice. So far been really impressed with every piece.I have had so many comments in my colbalt blue bag. 2023 Trustpilot, Inc. All rights reserved. Now, the Greenwich long sleeve dress has definitely changed in that it is much shorter, and the material isnt as dense. Thank you for choosing us. Shop Women's Pants | Saint + Sofia USA We appreciate your trust. Check out what 16,405 people have written so far, and share your own experience. Have a lovely day, Sophie. Hi Mary Thank you so much for your review.We appreciate your feedback, and will relay to our design team. Cheers, Stacey, Very slow to process refunds and they don't make it straightforward - returns label has to be printed out at home, delivery fee is deducted from refund and it takes them ages to process. My order arrived very quickly and the quality of the items i purchased were very good. I bought 3 items. We design all of our styles in our London studios and make them by hand in family owned factories in Europe. We hope to serve you again soon. This is 14 days with their delivery time slotted on as well. Have a nice day, Sophie, Attractive clothing on website. Oops. my review above ditched my colorful description of the awful fabric S+S uses. I'm 5ft 10. Never got another response again. Joel Keller Decider. Weve been featured in Stylist, Harpers Bazaar, Vogue, The Times, Daily Mail, the Financial Times and others. Your support means the world to us. It's much appreciated. Our full return policy is available on our website.Many thanks for your understanding.Sophie. Items ALWAYS as described. Energy Online Reviews & User Experience From staying warm in winter to keeping cool in summer, from cooking the family meal to watching a movie - they all have one thing in common, and that's energy. This is an environmentally conscious company which is important. Hello Yvonne,Its lovely to hear your kind words of appreciation about your purchase at Saint ands Sofia. Thank you so much for giving us 5 stars! Hi CathyThank you for your review.We are sorry to hear that a fox ran off with your sandal - but so happy to hear that you were able to replace it! Was it money well-spent or an absolute waste of time? Plus, I had to email them when I'd mailed the packages to let them know that I'd sent items back. SH. , Hello,Thanks for sharing the word about your purchase at Saint and Sofia. Have a lovely day, Sophie. Hello Kathryn,Thanks so much for your kind words! If theres anything else we can do to help, please let us know. Lots organic clothes. Have a nice day, Sophie. But they do not allow you to return an item without taking out return shipping fees. We will relay your feedback in regard to petites to our design team. Good prices too. We have a team of over 50 people serving 700,000 customers from dedicated fulfilment centres in the UK, USA and Europe. For an otherwise awesome label: the website issues (and occasionally the customer service practices), sadly, keep letting them down. Shia LaBeouf plays the lead role in "Padre Pio . Not worth 79. Hello Anna-Marie,Thank you for your fabulous feedback. I think this is sneaky. Hello Christie,Thanks so much for your kind words! Have a nice day, Sophie. Hi Jennifer, Many thanks for taking the time to share this review. Replies to negative reviews in < 24 hours. Hello Ruth,Thanks so much for your positive feedback and good vibes.Were happy that youre happy, and were looking forward to your next visit.Have a nice day, Sophie. The other item I attempted to return, but was only allowed to return for exchange. I ordered the Kensal Knot Dress. Hello Yvonne,Its lovely to hear your kind words of appreciation about your purchase at Saint ands Sofia. Each style is made with the softest, most sustainable fabrics and finished by hand in Europe to guarantee the perfect fit and feel that's true to size. My first purchases arrived this week and I couldn't be happier. Hello Evelyn,Were always happy when customers like you enjoy your time at Saint and Sofia. Cheap fabric poor structure. Good prices too. So I knocked off a star. Very easy to follow with a wide range of products available. I like I can get the same thing and saint and Sofia dont keep changing for no reason if something sells well keep selling it. Hello Alexandra,Thank you for your feedback.Naturally, we are sorry that you've been left feeling this way and that you have found our return policy to be less flexible.We offer a 28 day return policy, 14 days to notify us, then a further 14 days to send the item back.We also offer 365 days to still return and these will be eligible for store credit or exchange. 5% : Most relevant NM Neil Moore 16 reviews GB 28 Apr 2023 Bought austen crew neck tee with puffed Bought austen crew neck tee with puffed sleeves first purchase lovely top true to size pale blue definitely buy again very quick delivery. Total hassle, won't bother shopping online with them again Date of experience: May 31, 2023 I would never order from them again as they are not the sort of company I would like to do business with. Hello Kathryn,Thanks so much for your kind words! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. And the dress had one of the side seams bulging out - very poorly sewn. Always beautiful and good quality clothing. Attention to detail on the finish, and they look even better than on the website. All the clothes that I have ordered from Saint and Sofia have been delivered very fast and have been of excellent quality.Customer Service do their upmost to help if you do wish to return an item and enquiries are answered quickly. Cheers, Stacey. With spring coming, my biggest wish-list item was a textured blazer. Are you thinking about transferring to another energy provider? The trousers are so comfortable I can see theyll be my go- to pants! This is 14 days with their delivery time slotted on as well. Have a lovely day, Sophie. Hi AliaThank you so much for your 5 star review. This is 14 days with their delivery time slotted on as well. For an otherwise awesome label: the website issues (and occasionally the customer service practices), sadly, keep letting them down. Verification can help ensure real people write reviews about real companies. Always beautiful and good quality clothing. | Read 21-40 Reviews out of 14,570. . Very pleasant medsages always from customer service when needed. 'Padre Pio' Review: Abel Ferrara Directs Shia LaBeouf In a Curious Take on a 20th-Century Saint The star is an odd fit for the title figure in a muddled mix of religious biopic and Italian . I have had occasion to speak with their customer services a couple of times about order errors that were directly caused by poor website management and I have had to push to prove the point as well because there seems to be poor communication about these issues within their team that also appears to manifest as a general disbelief in the customer. They are not cheap but you get what you pay for and it's a UK based business. 16,506 total Filter Sort: Most relevant KB Karole Beazley 3 reviews GB Updated May 9, 2023 My order arrived very quickly My order arrived very quickly. We appreciate your support, and were thankful for your trust. Have a lovely day, Sophie. The order numbers were *********** and *********** for reference. Have a wonderful day, Sophie, I have bought five Saint and Sofia dresses to date and the first ones I bought in 2001 were very good quality, they were long and the material was thick. I would like to receive a full refund for both items, as I feel Saint and Sofia is violating Section 5 Unfair or Deceptive Acts or Practices. We appreciate your support, and were thankful for your trust. Have a nice day, Sophie, Fast deliveryPleated culotte trousers fit perfectly & the material is exceptional quality Its lovely to be able to purchase high end quality without an extortionate price tag. I have had occasion to speak with their customer services a couple of times about order errors that were directly caused by poor website management and I have had to push to prove the point as well because there seems to be poor communication about these issues within their team that also appears to manifest as a general disbelief in the customer. Saint+Sofia Saint+Sofia was created in 2020. Thanks for sharing. The trousers are so comfortable I can see theyll be my go- to pants! I tried to return the dress, with all the mischegoss that's already been mentioned in other peeps' reviews. I sent several more emails and placed several more phone calls. Total hassle, won't bother shopping online with them again, Hello Sarah.Thank you for your feedback.Please contact our customer care team at care@saintandsofia.com with your full name and order number so they help you resolve the issue.

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saint and sofia complaints