IIRC it must be auto or not on both sides. looping the port to a known good port (such as port 1 connected to port 2) using a short cable can also be used to confirm if the link issue is due to local port or remote port. We have a pair of 3020s in Active/Passive mode with two interfaces, DMZ (Ethernet1/1) & Public (Ethernet1/3). I am in the process of setting up a new implementation and have not reconfigured from a base install yet other than to set up HA. The LIVEcommunity thanks you for your participation! This website uses cookies essential to its operation, for analytics, and for personalized content. Configure Interfaces. The LIVEcommunity thanks you for your participation! HA1 not UP when HA interfaces have same mac address in General Topics 05-18-2023; Palo Alto 5220-HA connected to Panorama with Templates and Device Groups and to these same Firewalls config and apply VSYSX, vsys2,vys3,vsys4 in General Topics 05-17-2023; Sub-Interface Configuration in General Topics 05-15-2023 HA A/P Failover - Interfaces not UP - Palo Alto Networks Scan this QR code to download the app now. I am some what confused and reaching out for a little help. Try another transceiver and cable if fiber(SM or MM), Check power levels for fiber links to ensure the cable does not have signal loss. VWire interfaces down - LIVEcommunity - Palo Alto Networks other firewalls alr3adybworking with same settings. PaloAlo ports not coming up! The member who gave the solution and all future visitors to this topic will appreciate it! The interface will appear after the auto-commit occurs successfully. I thought the passive interfaces were in a down state and displayed red in the PA console but that is only when the device is in a suspended or disconnected state. I decided to get it out today, and try to set up a small lab. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. ports are connected to cisco switch but they are not coming up. I configured eth1/1 as a Layer 3 interface, added it to the "Internet" zone, and set it for DHCP. The LIVEcommunity thanks you for your participation! I configured eth1/1 as a Layer 3 interface, added it to the "Internet" zone, and set it for DHCP. When it was removed, everything was working. Since that time, it has been sitting on a shelf. Does anyone have any ideas of what I can try? Did you checked the cli login? Interfaces Hardware 8.1 8.0 7.1 9.0 PAN-OS Objective Troubleshoot physical port flap or link down issues. Changing of optics or cable on either side normally fixes the issues. PA-3020 interfaces not coming up : r/paloaltonetworks - Reddit I tried the same config on the next 5 ports, just to see, and got the same results. This website uses cookies essential to its operation, for analytics, and for personalized content. Copper or Fiber media types. I then plugged a cable in to the port. PA-3020 interfaces not coming up R2dTOO L0 Member Options 07-08-2021 12:19 PM I have a PA-3020 that was taken out of production several months ago. I tried the same config on the next 5 ports, just to see, and got the same results. 2023 Palo Alto Networks, Inc. All rights reserved. Ethernet 1/1 will not come up (even though is enabled and connected to the switch) unless the log collectorisconfigured andconfigurations are pushed to log Collector Groups. All rights reserved. I have a PA-3020 that was taken out of production several months ago. IPSec VPN Ingress traffic from two different interfaces not passing traffic. Is that a default configuration? After a reboot, all interfaces on the Palo Alto Networks firewall appear to be down, even if they were up prior to reboot with cables connected. The member who gave the solution and all future visitors to this topic will appreciate it! The symptom may indicate that the firewall is going through an auto-commit job. Check if the distance specification of the cable is withinthe limits for the connection type, If another interface is available, move the existing non-working connection to that port. Here is the relevant quote from the documentation: "Select this check box if you want to bring down the other port in a virtual wire when a down link state is detected. How to Check the Status of an Auto-Commit, How to Determine When Auto-Commit is Complete, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClQuCAK&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 18:47 PM - Last Modified04/20/20 22:37 PM. 1 ACCEPTED SOLUTION bpappas L6 Presenter Options 11-02-2011 01:00 PM Check out the "link-state pass thru" option on your v-wire. The LIVEcommunity thanks you for your participation! After a reboot, all interfaces on the Palo Alto Networks firewall appear to be down, even if they were up prior to reboot with cables connected. No link lights or anything. Check if the cable used is of is correct type such as cat5,cat6. I decided to get it out today, and try to set up a small lab. Steps to Reproduce Clarifying Information Error Message Defect Number Enhancement Number Cause Interface traffic was being blocked from this device to the WhatsUp Gold server Resolution Add the required rules in networks firewall to allow traffic to the WhatsUp Gold server This subreddit is for those that administer, support or want to learn more about Palo Alto Networks firewalls. here are settings from cisco side: speed 1000 duplex full no mdix auto paloalto ports: The suspended device interfaces go to a down state. Configure Interfaces - Palo Alto Networks | TechDocs However when I brought up only one of the two interfaces neither interface would come up. Networking. they come up and go down. Inbound Traffic to Azure Public Load Balancer. Here is the relevant quote from the documentation: "Select this check box if you want to bring down the other port in a virtual wire when a down link state is detected. Palo Alto interfaces not showing up - Progress Community Additionally, the following steps can be performed, system state filter sys.s1. I have a PA-3020 that was taken out of production several months ago. thanks I will try that. when you suspend the primary, does the secondary report it is active or non-funct? By continuing to browse this site, you acknowledge the use of cookies. I had put the switch ports into admin down whilst we moved ISPs and forgot to enable them again. Otherwise I'd call PA. When both interfaces on the switch were brought up, both interfaces on the PAN would come up as well. * | match crc', Check for the Physical damage on the cable. This is because a 1gb link cannot be half duplex. Based upon your description it would appear that you have enabled this option. All Interfaces Are Down After Reboot - Palo Alto Networks Knowledge Base Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, LACP interface ethernet1/24 moved out of AE-group ae1, GP with split tunnel and one single Domain added with a specific Port not working, Autoscaling in AWS version 3 (Gateway load balancer integration) - Firewalls never register in Panorama. Click Accept as Solution to acknowledge that the answer to your question has been provided. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Panorama Ethernet 1/1 interface is enabled for Device Management and Device Log Collection Cable is directly connected to switch or any other device Environment Panorama M-200 I consoled in to the device, and performed a factory reset. Is it the correct type of transceiver? When it was removed, everything was working. Since that time, it has been sitting on a shelf. set auto both sides, or hardcode both sides. When it was removed, everything was working. The interface will appear after the auto-commit occurs successfully. By continuing to browse this site, you acknowledge the use of cookies. Set both ports to Auto. ___________________________________________________________, Active/Passive SettingsPassive Link State: shutdown (Active) | Auto (Passive)Monitor Fail Hold Down Time (min): 1, Device Priority: 10 (Active) | 110 (Passive)Preemptive: YesHeartbeat Backup: YesHA Timer Settings: Recommended, Control Link (HA1): dedicated-ha1Control Link (HA1 Backup): managementDataLink (HA2): dedicated-ha2 | Transport: EthernetDataLink (HA2 Backup): none. Click Accept as Solution to acknowledge that the answer to your question has been provided. I had a similar experience where I couldn't even get vwire rules set up properly to flow traffic. Download PDF. Layer 3 Interfaces. Cause The symptom may indicate that the firewall is going through an auto-commit job. As it turns out, the interfaces I picked used to be L3, had NAT configured, which smashed any vwire zones apart. SDWAN interface configuration in template, HA1 not UP when HA interfaces have same mac address, Palo Alto 5220-HA connected to Panorama with Templates and Device Groups and to these same Firewalls config and apply VSYSX, vsys2,vys3,vsys4. I am configuring some new PA850s and interfaces are set to Vwire mode. See Also How to Check the Status of an Auto-Commit Products Releases Best Practices Resources Home PAN-OS PAN-OS Networking Administrator's Guide Configure Interfaces Download PDF Last Updated: Fri May 12 16:22:58 UTC 2023 Current Version: 10.1 Table of Contents Filter Networking Networking Introduction Configure Interfaces Tap Interfaces Virtual Wire Interfaces The button appears next to the replies on topics youve started. Internet1 interface not coming up after enabling bypass pair on ION 3000. (try that on both ends). This website uses cookies essential to its operation, for analytics, and for personalized content. PA-3020 interfaces not coming up - Palo Alto Networks Environment All PaloAlto Hardware-based Firewalls. Of course, we don't have support on this unit right now since it was just sitting on a shelf. Layer 2 and Layer 3 Packets over a Virtual Wire, Virtual Wire Support of High Availability, Zone Protection for a Virtual Wire Interface, Configure a Layer 2 Interface, Subinterface, and VLAN, Manage Per-VLAN Spanning Tree (PVST+) BPDU Rewrite, IPv6 Router Advertisements for DNS Configuration, Configure RDNS Servers and DNS Search List for IPv6 Router Advertisements, Configure Bonjour Reflector for Network Segmentation, Use Interface Management Profiles to Restrict Access, Static Route Removal Based on Path Monitoring, Configure Path Monitoring for a Static Route, Confirm that OSPF Connections are Established, Configure a BGP Peer with MP-BGP for IPv4 or IPv6 Unicast, Configure a BGP Peer with MP-BGP for IPv4 Multicast, DHCP Options 43, 55, and 60 and Other Customized Options, Configure the Management Interface as a DHCP Client, Configure an Interface as a DHCP Relay Agent, Use Case 1: Firewall Requires DNS Resolution, Use Case 2: ISP Tenant Uses DNS Proxy to Handle DNS Resolution for Security Policies, Reporting, and Services within its Virtual System, Use Case 3: Firewall Acts as DNS Proxy Between Client and Server, Configure Dynamic DNS for Firewall Interfaces, NAT Address Pools Identified as Address Objects, Destination NAT with DNS Rewrite Use Cases, Destination NAT with DNS Rewrite Reverse Use Cases, Destination NAT with DNS Rewrite Forward Use Cases, Translate Internal Client IP Addresses to Your Public IP Address (Source DIPP NAT), Enable Clients on the Internal Network to Access your Public Servers (Destination U-Turn NAT), Enable Bi-Directional Address Translation for Your Public-Facing Servers (Static Source NAT), Configure Destination NAT with DNS Rewrite, Configure Destination NAT Using Dynamic IP Addresses, Modify the Oversubscription Rate for DIPP NAT, Disable NAT for a Specific Host or Interface, Destination NAT ExampleOne-to-One Mapping, Destination NAT with Port Translation Example, Destination NAT ExampleOne-to-Many Mapping, Neighbors in the ND Cache are Not Translated, Configure NAT64 for IPv6-Initiated Communication, Configure NAT64 for IPv4-Initiated Communication, Configure NAT64 for IPv4-Initiated Communication with Port Translation, Enable ECMP for Multiple BGP Autonomous Systems, Security Policy Rules Based on ICMP and ICMPv6 Packets, Control Specific ICMP or ICMPv6 Types and Codes, Change the Session Distribution Policy and View Statistics, Prevent TCP Split Handshake Session Establishment, Create a Custom Report Based on Tagged Tunnel Traffic, Configure Transparent Bridge Security Chains, User Interface Changes for Network Packet Broker, Use If the issue is not fixed with the above troubleshooting steps then contact paloAlto support. The member who gave the solution and all future visitors to this topic will appreciate it! Does anyone have any ideas of what I can try?

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